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California Franchise Tax Board

Enterprise Quality Assurance Analyst

California Franchise Tax Board, Sacramento, California, United States, 95828

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Job Description And Duties

We are looking for someone who is self-motivated, who works well on a team and who enjoys learning, to join our team of Information Technology Specialists and Information Technology Associates. Our Team is actively engaged in innovating IT solutions to modernize FTB's technical infrastructure. Your work directly impacts the success of FTB's mission and helps Californians meet their tax obligations, which in turn funds the majority of programs that support all Californians. The Enterprise Quality Assurance Analyst performs a wide variety of tasks requiring regular innovative problem solving related to multiple FTB applications and systems.

About the job-

Under the general supervision of the Information Technology (IT) Supervisor II, the Enterprise Test Analyst :

Functions as a team member in the testing and implementation of software applications to meet the organizations.current and evolving business needs. Should be able to thrive in a dynamic environment with evolving priorities, responsible for analyzing both business and technical requirements to translate them into test case scenarios, considering current and future enterprise projects. Accurately performs test activities, and track issues/defects; providing quality assurance activities related to system test script development while working closely with other IT Partners throughout the department to troubleshoot defects and implement quality system changes. Develops decision making documents to address complex and critical issues and conducts independent research and analysis to recommend cost-effective solutions and process improvements. Fosters cooperative working relationships with management, IT partners and business counterparts.

About the TSD - The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTBs mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB . Learn more about other FTB technical roles at this FTB microsite . Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at IT.Recruit@ftb.ca.gov . Please include the job control (JC) number and the position title in the subject line.

Additional positions may become available (RPA 2526-00143 ; 2526-00144 ; 2526-00145 & 2526-00146 ).

Please complete this optional survey letting us know how you heard about this position by clicking here .

You will find additional information about the job in the

Duty Statement

.

Position Details

Job Code #:

JC-486438

Position #(s):

564-260-1401-XXX

Working Title:

Enterprise Quality Assurance Analyst

Classification:

INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00 - $6,614.00 A

$5,424.00 - $7,270.00 B

$5,930.00 - $7,947.00 C

$6,521.00 - $8,740.00 D

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidates ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements.

Experience specifically in testing database components Experience utilizing and applying industry best practices in application testing methodologies Experience Analyzing design documentation and requirements; identifying gaps in design and business requirements Experience designing logical test plans, writing and executing test scripts and completing follow-up results documentatio n Experience with testing FTB tax systems or similar integrated applications utilizing DB2, SQL Server, HIVE/Invariant Java/Pega, Webservice calls, Mainframe applications Knowledge of various FTB systems and their data interfaces Experience using testing tools such as Azure Dev Ops for tracking system changes and defects/bugs, and Ready API for API (Application Programming Interface) testing Experience analyzing and creating data formatted in XML (Extensible Markup Language) Experience analyzing and creating data formatted in JSON (JavaScript Object Notation) Experience writing and executing Structured Query Language (SQL) queries to identify specific data conditions Experience creating testing procedures and How To documentation. Experience training new hires Experience working both independently and in a team environment Ability to reason logically, identify problems, draw valid conclusions, and develop effective solutions Demonstrated ability with effective time management and multi-tasking skills, handling multiple project priorities and workloads concurrently. Excellent written and verbal communication skills

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.ftb.ca.gov

Human Resources Contact:

Classification & Hiring Unit

(916) 845-3608

Hiring Unit Contact:

Phuc Tran / IT Workforce

(916) 845-2821

Phuc.Tran@ftb.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Office

(916) 845-2860

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Final Filing Date: 8/25/2025

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