STERIS
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Manager, Field Operations
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STERIS Continue with Google Continue with Google 3 days ago Be among the first 25 applicants Join to apply for the
Manager, Field Operations
role at
STERIS At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Manager of Field Operations - Seattle
The Manager of Field Operations is an experienced, hands-on operational leader, employee coach and Customer relationship manager.
In this role, you will take full accountability for Customer consultation and contract compliance as well as people leadership and associated processes (performance management, development, training, and engagement) This includes daily travel between multiple teams with an average total headcount of 7-15 direct reports that provide on-site surgical instrument repair & cleaning in the assigned territory of Oregon, Washington, Idaho, Montana, and Alaska. The majority of the business is in the Seattle area. You must live in (or be willing to relocate to) this territory in order to be considered for the position. Note about location + travel: This role is approximately 50% remote (working from home) and 50% field-based (both local and overnight travel within the multi-state region), with those percentages varying depending on the needs of Customers and the employees you manage.
What You Will Do as a Manager of Field Operations
You will support the Area Operations Manager in implementation/updates to accounts, policy, and process to rest of team. You will stay updated on, ensure compliance with, and model the required safety procedures and requirements of mobile lab operations, including safety, regulatory and the use, care and maintenance of company and Customer assets (tools, P-Card, systems and related equipment). You will lead/support continuous improvement, training and other operational initiatives. You will act as the first escalation point for Customer and employee issues that exceed Repair Specialist authority and determine if other support is required (Area Ops Mgr., HR, HSE). You will identify resource issues timely and act in collaboration with leadership to minimize Customer and team impacts. You will manage and track Customer trends and utilize insights to provide timely coaching to employees and feedback to leadership to quickly adapt and capitalize on opportunities and minimize risk. You will strategize with STERIS sales and service teams to develop and optimize new and existing business. You will be responsible for performance management, coaching, and disciplinary action for the mobile teams supported, employee adherence to compliance and safety protocols, training management, and resource planning. You will build collaborative, effective relationships with peers to align area goals with strategic financial and operational objectives. You will adhere to company, compliance policy and procedures. All other duties as assigned
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Extensive hands-on training and development Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS Competitive pay Annual merit review and incentive plans Business travel and all related expenses paid Medical, vision, prescription, dental and life insurance 401(k) with a company match Paid time off that accrues from day one and paid holidays Tuition assistance
The Experience, Skills, And Abilities Needed
High school diploma or GED required. 7 years of relevant work experience, including leading others and experience in Customer Service/Sales environment
(Note: An Associate's degree may substitute for 3 of the 7 years of relevant experience.)
Strong conflict management skills. Strong verbal and written communication skills and ability to meet tight deadlines in a fast-paced environment. 100% field-based presence with overnight travel up to 50%, depending on size of geography Previous leadership, work scheduling and prioritizing, and reporting/administrative skills strongly preferred.
Preferred Experience
Pay range for this opportunity is $90,737.50 - $117,425.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by
60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Washington.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Medical Equipment Manufacturing and Hospitals and Health Care Referrals increase your chances of interviewing at STERIS by 2x Get notified about new Field Operations Manager jobs in
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Manager, Field Operations
role at
STERIS Continue with Google Continue with Google 3 days ago Be among the first 25 applicants Join to apply for the
Manager, Field Operations
role at
STERIS At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Manager of Field Operations - Seattle
The Manager of Field Operations is an experienced, hands-on operational leader, employee coach and Customer relationship manager.
In this role, you will take full accountability for Customer consultation and contract compliance as well as people leadership and associated processes (performance management, development, training, and engagement) This includes daily travel between multiple teams with an average total headcount of 7-15 direct reports that provide on-site surgical instrument repair & cleaning in the assigned territory of Oregon, Washington, Idaho, Montana, and Alaska. The majority of the business is in the Seattle area. You must live in (or be willing to relocate to) this territory in order to be considered for the position. Note about location + travel: This role is approximately 50% remote (working from home) and 50% field-based (both local and overnight travel within the multi-state region), with those percentages varying depending on the needs of Customers and the employees you manage.
What You Will Do as a Manager of Field Operations
You will support the Area Operations Manager in implementation/updates to accounts, policy, and process to rest of team. You will stay updated on, ensure compliance with, and model the required safety procedures and requirements of mobile lab operations, including safety, regulatory and the use, care and maintenance of company and Customer assets (tools, P-Card, systems and related equipment). You will lead/support continuous improvement, training and other operational initiatives. You will act as the first escalation point for Customer and employee issues that exceed Repair Specialist authority and determine if other support is required (Area Ops Mgr., HR, HSE). You will identify resource issues timely and act in collaboration with leadership to minimize Customer and team impacts. You will manage and track Customer trends and utilize insights to provide timely coaching to employees and feedback to leadership to quickly adapt and capitalize on opportunities and minimize risk. You will strategize with STERIS sales and service teams to develop and optimize new and existing business. You will be responsible for performance management, coaching, and disciplinary action for the mobile teams supported, employee adherence to compliance and safety protocols, training management, and resource planning. You will build collaborative, effective relationships with peers to align area goals with strategic financial and operational objectives. You will adhere to company, compliance policy and procedures. All other duties as assigned
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Extensive hands-on training and development Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS Competitive pay Annual merit review and incentive plans Business travel and all related expenses paid Medical, vision, prescription, dental and life insurance 401(k) with a company match Paid time off that accrues from day one and paid holidays Tuition assistance
The Experience, Skills, And Abilities Needed
High school diploma or GED required. 7 years of relevant work experience, including leading others and experience in Customer Service/Sales environment
(Note: An Associate's degree may substitute for 3 of the 7 years of relevant experience.)
Strong conflict management skills. Strong verbal and written communication skills and ability to meet tight deadlines in a fast-paced environment. 100% field-based presence with overnight travel up to 50%, depending on size of geography Previous leadership, work scheduling and prioritizing, and reporting/administrative skills strongly preferred.
Preferred Experience
Pay range for this opportunity is $90,737.50 - $117,425.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by
60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Washington.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Medical Equipment Manufacturing and Hospitals and Health Care Referrals increase your chances of interviewing at STERIS by 2x Get notified about new Field Operations Manager jobs in
Seattle, WA . Seattle, WA $90,737.50 - $117,425 3 days ago Seattle, WA $90,737.50 - $117,425 3 days ago Seattle, WA $90,737.50 - $117,425 3 days ago Greater Seattle Area $130,000.00 - $150,000.00 5 days ago Seattle, WA $85,000.00 - $95,000.00 1 month ago Seattle, WA $108,000.00 - $145,000.00 2 months ago Associate Regional Field Operations Manager - Northwest
Seattle, WA $114,400.00 - $171,600.00 1 month ago Seattle, WA $80,000.00 - $90,000.00 4 days ago Seattle, WA $80,000.00 - $90,000.00 4 days ago Sr. Manager, Program Management, Same Day Operations
Assistant Service Operations Manager - Night Shift
Seattle, WA $100,000.00 - $120,000.00 3 weeks ago Seattle, WA $112,800.00 - $186,500.00 2 weeks ago Kent, WA $80,000.00 - $100,000.00 4 months ago Director, Asset Protection Field Operations
Seattle, WA $140,300.00 - $238,600.00 3 weeks ago Sr. Business Development Mgr, SEND Operations
Seattle, WA $129,300.00 - $213,800.00 2 weeks ago Seattle, WA $110,000.00 - $120,000.00 2 weeks ago Bellevue, WA $159,900.00 - $288,500.00 3 weeks ago Redmond, WA $120,000 - $165,000 2 weeks ago Renton, WA $133,800 - $200,800 2 weeks ago Seattle, WA $160,000 - $260,000 2 weeks ago Sr Manager, Program Management , SSD Ops Integration
Audio Visual District Operations Manager
Redmond, WA $140,000 - $150,000 2 weeks ago DISTRICT MANAGER - DINING OPERATIONS - REDMOND, WA
Redmond, WA $130,000 - $150,000 3 days ago Bremerton, WA $130,000 - $160,000 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr