Senior Implementation Consultant (San Francisco)

Senior Implementation Consultant (San Francisco)

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Senior Implementation Consultant (San Francisco)

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Job Summary:

Levelpath is a company seeking a Post-Sales Implementation Consultant to lead enterprise onboarding and solution implementation. The role involves acting as a trusted advisor, managing project deployments, and ensuring customer success through effective training and configuration of their platform.

Responsibilities:

• Own enterprise onboarding and deployment of Levelpath from kickoff to go-live

• Partner with the sales team to facilitate product demonstrations

• Lead discovery workshops to understand customer goals, current-state processes, and success criteria

• Design and configure tailored workflows, roles, data flows, and approval processes within the platform

• Partner with engineering to facilitate and support technical integrations

• Deliver enablement sessions and hands-on training to champion adoption across Procurement, Finance, Legal, and IT

• Act as an extension of the customer’s team - managing stakeholders, aligning expectations, and driving milestone-based deployments

• Present customer feedback and insights internally to shape roadmap and improve product

• Maintain a proactive, problem-solving mindset to accelerate time to value and build long-term relationships

• Support process improvement by contributing to playbooks, templates, and documentation for future scale

Qualifications:

Required:

• 6+ years of experience, with at least 3+ years focused in post-sales implementation, onboarding, or enterprise deployment role with a B2B SaaS product

• Experience working with large enterprise/strategic accounts and multi-stakeholder environments

• Proven track record leading complex deployments across multi-stakeholder enterprise environments

• Customer-obsessed mindset, providing consultative guidance on the way to successful launch of the platform

• Familiarity with B2B SaaS product configuration, workflows, and technical integrations

• Strong project management skills, with the ability to track timelines, risks, and dependencies across multiple implementation projects

• Excellent client-facing communication, with a focus on clarity, empathy, and outcomes

• Comfort in working across functions and levels - from analysts to C-suite stakeholders

• Proactive, solution-oriented approach with a bias for action and continuous improvement

Preferred:

• Experience in the procurement space, with familiarity in sourcing, vendor management, or procurement operations

• Background in client-facing consulting roles

• Experience at an early stage startup

Company:

Levelpath is an AI-native procurement platform that streamlines procurement operations through intelligent automation. Founded in 2022, the company is headquartered in San Francisco, California, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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