Veterans Staffing
Job Opportunity
Location: Must live within a commutable distance of the Oriskany NY office (Central NY) - Bloomfield CT - Tampa FL - or Aurora IL Office Once a month in office for meetings Key Responsibilities
Coordinate analyzing claims overpayments and determine recovery strategies. Prepare written notification and supporting documentation with dissemination of information regarding overpayment calculations including tax details when applicable. Contact claimants and handle recovery arrangements for overpayment. Handle inquiries and responses from internal and external callers. Maintain and reconcile outstanding overpayment balances, past-due overpayments and uncollectible overpayments. Prepare and provide write-off documents that are deemed uncollectible, or collections efforts are exhausted for write off approval. Conduct Special Projects as assigned. Knowledge, Skills and Abilities
Excellent verbal and written communication skills. High level of mathematical aptitude required. Intermediate or higher level of Excel experience required. Ability to abide by MetLife's policies. Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA). Ability to establish and maintain positive and effective work relationships with coworkers, clients and customers. Essential Business Experience and Technical Skills: Required
1-3 years Customer Service experience including outbound phone work experience. High School Diploma Required. Preferred
1-3 years of Claims experience. Negotiation skills. Experience with ERISA (Employee Retirement Income Security Act of 1974) and Disability Plan and Policy Language. Financial BG experience. Intermediate Excel knowledge (formulas and formatting). Strong math skills. Strong documentation skills. Analytical thinking required. Letter writing skills required. Ability to multitask and stay focused in high paced environment. Ability to function in a matrix environment. Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.
Location: Must live within a commutable distance of the Oriskany NY office (Central NY) - Bloomfield CT - Tampa FL - or Aurora IL Office Once a month in office for meetings Key Responsibilities
Coordinate analyzing claims overpayments and determine recovery strategies. Prepare written notification and supporting documentation with dissemination of information regarding overpayment calculations including tax details when applicable. Contact claimants and handle recovery arrangements for overpayment. Handle inquiries and responses from internal and external callers. Maintain and reconcile outstanding overpayment balances, past-due overpayments and uncollectible overpayments. Prepare and provide write-off documents that are deemed uncollectible, or collections efforts are exhausted for write off approval. Conduct Special Projects as assigned. Knowledge, Skills and Abilities
Excellent verbal and written communication skills. High level of mathematical aptitude required. Intermediate or higher level of Excel experience required. Ability to abide by MetLife's policies. Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA). Ability to establish and maintain positive and effective work relationships with coworkers, clients and customers. Essential Business Experience and Technical Skills: Required
1-3 years Customer Service experience including outbound phone work experience. High School Diploma Required. Preferred
1-3 years of Claims experience. Negotiation skills. Experience with ERISA (Employee Retirement Income Security Act of 1974) and Disability Plan and Policy Language. Financial BG experience. Intermediate Excel knowledge (formulas and formatting). Strong math skills. Strong documentation skills. Analytical thinking required. Letter writing skills required. Ability to multitask and stay focused in high paced environment. Ability to function in a matrix environment. Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.