Halekoa
Serves as an IT Specialist (CUSTSPT) in the MIS Department of the Hale Koa Hotel. 2025 Cost of Living Allowance (COLA) for Honolulu, HI is 8.64%. This position will remain open until filled with a first cutoff date of 25 June 2025 for employment consideration. Additional lists will be pulled at the request of the hiring manager. Local candidates will be reviewed first as PCS is not authorized. If the area of consideration is to be expanded, all candidates will be considered. QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME, GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level. Experience, education, and/or specialized training must demonstrate knowledge and skills in: Experience providing a basic knowledge of data processing functions, system installation, and general management principles that enable understanding of automating work processes; or completion of a two-year degree in computer science, information science, information systems management, or related coursework involving computer program development or adaptation, providing knowledge equivalent to a major in the computer field. At least 1 year of experience troubleshooting computers, systems & peripherals, networks, managing Windows domains, or providing help desk services through customer support or ticketing solutions. Strong understanding of the TCP/IP stack and OSI model. All qualified applicants will be rated by a panel based on the quality and extent of their accomplishments, experience, and education. Highly qualified candidates will be referred to the hiring official and may undergo interviews and reference checks. All responses to the Highly Qualifying Criteria must be demonstrated in your resume to receive credit. Highly Qualifying Criteria: Experience in a hospitality environment such as a hotel, cruise ship, theme park, or resort. Proficiency in Windows 11 OS, Microsoft Office tools, or Windows O365 cloud applications. #J-18808-Ljbffr