Lead Information Technology Specialist

Summary The incumbent serves as a Lead Shift ITSPEC in the Mission Support Division, Systems Engineering Division, Technology Office, Rural Development. The staff is responsible for planning, directing, and coordinating all essential updates, batch processing, and web-based applications for the rural development financial systems. The incumbent serves as lead on shift C consisting of information technology specialists, computer assistants, computer operator's and clerks. Responsibilities Directs the work and sets pace for team members. Provides advice on computer requirements and limitation to help managers and user personnel define problems and needs. Ensure maximum operational efficiency for a variety of complex computer Job Control Language (JCL) processing, web-based applications, and mass mailing systems. Provide technical advice and guidance to employees, IT specialists, and subject-matter Users in the solution of complex systems problems. Utilizes online automated scheduler software packages to create and submit JCL job streams and to document job attributes, execution and distribution instructions. Monitors batch progression in order to detect unusual operating problems caused by unforeseen contentions, deviates from normal schedule by re-sequencing job streams to accomplish production objectives. Regularly meets with Application Programmers, Accountants, Financial Specialist and Shift Supervisor to identify and resolve problems with applications, operating systems or hardware. Reviews Operating Instructions for job interfaces and interrelationships, provides for dependencies and develops run instructions (run sheets) and priorities according to the most current processing requirements. Requirements Conditions of Employment Qualifications Time in grade: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks for service at the next lower grade level in the normal line of progression for the position being filled. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including specialized experience and/or education, as defined below. Basic Requirement: 1. Attention to Detail 2. Customer Service 3. Oral Communication 4. Problem Solving In addition to meeting the basic requirement, qualified applicants must show the below specialized experience. For the GS-12 level: Applicants must possess one (1) year of specialized experience equivalent to at least the GS-12 level; or its non-Federal equivalent that demonstrates: The incumbent will have experience in providing technical advice and guidance to team members and be the subject-matter expert in the solution of complex systems problems. Analyzes system failures and assist programming staff in resolving Control M related issues. Skilled with TSO, Control M, and JCL editing. Advises and collaborates in making decisions and recommendations to the Shift Supervisor and the Branch Chief regarding plans to adjust or modify operating policy and procedures due to changes in programs, organizations, equipment, recording and reporting systems, and data processing systems and techniques. There is no substitution of education for experience at the GS-12 level. NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the GS-2210 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: pm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Additional Information Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100. To be eligible for appointment to this position, the new hire must be cleared to come on board once the results of the fingerprint check, review of the OF-306, Declaration for Federal Employment, and the candidate's Electronic Questionnaires for Investigations Processing (eQIP) entries have been reviewed and determined to be satisfactory. This position requires a favorable credit check as part of the background investigation. Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc) should contact: USDA's TARGET Center at 202-720-2600 (voice and TDD). This position may be eligible to telework up to four days per week, based upon the duties of the position. This position may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements.