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JPMorganChase

Technical Product Executive Director

JPMorganChase, Jersey City, New Jersey, United States, 07390

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JPMorganChase Job Description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. Job Description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director of Technical Product Management within in Total Rewards - Employee Experience you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

The team is focused across the Total Rewards landscape for our global employees, which covers across Compensation, Benefits, and Wellness offerings.

As a core leader, you are responsible for the partnering and delivering across the ecosystem to develop strategies and deliver outcomes enabled by Agentic AI and deep integrations within the firm and with our external partners that bring to life, a best-in-class employee experience for how employees globally understand and interact with their Total Rewards employee offering.

Job Responsibilities

Define and oversees the product roadmap, vision, development, execution, risk management, and business growth targets with a focus on technical product management, including connecting data to agents, building and implementing AI agents, and delivering complex integrations that deliver best-in-class employee experience. Leads the product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve business objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Identifies and implements patterns of agentic systems, tools, and complex integrations that drive omni-channel experiences which enable employees to save time, experience less friction, and be treated as customers with exceptional personalization. Serve as the evangelist for the product vision across the firm and engage stakeholders across the Firm and demonstrate clarity, experience, and criticality of the product. Autonomously drive cross-functional initiatives without direct authority, pioneering new capabilities and related experience reimagination.

Required Qualifications, Capabilities, And Skills

8+ years of experience or equivalent expertise delivering products, projects, or technology applications Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Experience owning a suite of product features Experience driving cross-functional product initiatives Experience working with UX, engineering and data science teams Experience building product requirement documents and defining/measuring product metrics Track record of large customer impact in a complex product space

Preferred Qualifications, Capabilities, And Skills

Recognized thought leader within a related field Experience in high-volume, high-impact B2C or B2B sectors, including Financial Services or other highly regulated industries Strong complex data acumen Hands-on experience with LLM architecture, prompt engineering, RAG pipelines, API/middleware orchestration and integration best practices. Experience building or using LLM powered Agentic solutions. Expertise in AI product design and overall AI lifecycle, spanning from data discovery, data processing, model development, model deployment, and model monitoring

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward. Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

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