CACI
Network Operations Center- NOC Tier 1 and 2
CACI, Washington, District of Columbia, us, 20022
Network Operations Center - NOC Tier 1 and 2
Job Category: Service Contract Act
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Type of Travel: *
The Opportunity: The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design, transition, operations, and continual service improvement, including tech modernization, tech refresh, activities related to customer LANs and UC services.
Our mission involves designing, transitioning, operating, and improving services, including modernization, refresh, and CERP activities for the client's LANs, CAN, and UC services. Join our team and make a difference.
Responsibilities:
Support platform upgrades and coordinate ticket acceptance and resolutions.
Develop technical resolution reports for critical network outages.
Perform system patching, IOS and software upgrades.
Draft SOPs for network operations.
Troubleshoot system failures and accessibility issues.
Monitor network performance, track usage, and develop capacity reports.
Recommend operational efficiencies for network management.
Utilize knowledge articles for workarounds and update documentation.
Support network implementation, installation, and refresh projects.
Work independently, especially in remote locations, employing creativity for technical solutions.
Resolve network tickets, including categorization, provisioning, error research, and root cause analysis.
Configure and maintain UC monitoring systems.
Qualifications:
High School/GED + 11 Yrs, or Associates + 9 Yrs, or Bachelors + 7 Yrs, or Masters + 5 Yrs
Current IAT II certification (DOD 8570 requirement)
Minimum TS/SCI clearance with the ability to obtain a polygraph
This position is contingent on funding and may not be filled immediately. You may be considered for other positions at CACI.
What You Can Expect: Our culture values integrity, trust, growth, and limitless potential. Join us to contribute to critical national missions and advance your career.
Learn more about CACI here.
Pay Range: The salary range is $86,600 - $181,800, influenced by various factors including location, experience, skills, and certifications. We offer comprehensive benefits to support our employees and their families.
Learn more here.
We are an
Equal Opportunity Employer . All qualified applicants will receive consideration regardless of race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, veteran status, or other protected characteristics.
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Job Category: Service Contract Act
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Type of Travel: *
The Opportunity: The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design, transition, operations, and continual service improvement, including tech modernization, tech refresh, activities related to customer LANs and UC services.
Our mission involves designing, transitioning, operating, and improving services, including modernization, refresh, and CERP activities for the client's LANs, CAN, and UC services. Join our team and make a difference.
Responsibilities:
Support platform upgrades and coordinate ticket acceptance and resolutions.
Develop technical resolution reports for critical network outages.
Perform system patching, IOS and software upgrades.
Draft SOPs for network operations.
Troubleshoot system failures and accessibility issues.
Monitor network performance, track usage, and develop capacity reports.
Recommend operational efficiencies for network management.
Utilize knowledge articles for workarounds and update documentation.
Support network implementation, installation, and refresh projects.
Work independently, especially in remote locations, employing creativity for technical solutions.
Resolve network tickets, including categorization, provisioning, error research, and root cause analysis.
Configure and maintain UC monitoring systems.
Qualifications:
High School/GED + 11 Yrs, or Associates + 9 Yrs, or Bachelors + 7 Yrs, or Masters + 5 Yrs
Current IAT II certification (DOD 8570 requirement)
Minimum TS/SCI clearance with the ability to obtain a polygraph
This position is contingent on funding and may not be filled immediately. You may be considered for other positions at CACI.
What You Can Expect: Our culture values integrity, trust, growth, and limitless potential. Join us to contribute to critical national missions and advance your career.
Learn more about CACI here.
Pay Range: The salary range is $86,600 - $181,800, influenced by various factors including location, experience, skills, and certifications. We offer comprehensive benefits to support our employees and their families.
Learn more here.
We are an
Equal Opportunity Employer . All qualified applicants will receive consideration regardless of race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, veteran status, or other protected characteristics.
#J-18808-Ljbffr