Prometheus Group
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Talent Acquisition Professional| Helping Professionals Discover Their Next Dream RoleJoin Our Team!
About Prometheus Group Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Overview Implementation Specialists collaborate closely with Functional Consultants and Project Managers to implement our software and configure the system according to customer requirements. You will be given the opportunity to learn the customers current business processes, their issues, and their challenges. You will help map and improve the customer business process by taking advantage of the Prometheus products. Responsibilities Assist in customer environment upgrades. Coordinate with project managers to review project plans of the installation of customized software. Configure systems to help professional services achieve customers goals. Troubleshoot, analyze, and document customer issues. Communicate with clients throughout the software customization process to obtain feedback and approval. Translate professional services requests into technical steps to implement. Work across various departments to ensure a full understanding of Prometheus products from a configuration perspective. Requirements Bachelor's degree in computer science, engineering, computer information science, information technology, management information systems, or a related field. Basic knowledge of programming concepts such as variables, functions and arguments, and scope. Strong analytical and problem-solving skills Excellent organizational and time management skills Exceptional communication and customer service skills Preferred Skills and Experience Experience with work ticketing systems such as TeamSupport, ServiceNow, JIRA, Salesforce Experience with technical knowledge HTML/CSS/XML SQL or other relational databases Experience in large manufacturing industries. Familiarity with agile development practices. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Paid parental leave Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #LI-onsite Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Consulting Industries
Software Development Referrals increase your chances of interviewing at Prometheus Group by 2x Inferred from the description for this job
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
About Prometheus Group Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Overview Implementation Specialists collaborate closely with Functional Consultants and Project Managers to implement our software and configure the system according to customer requirements. You will be given the opportunity to learn the customers current business processes, their issues, and their challenges. You will help map and improve the customer business process by taking advantage of the Prometheus products. Responsibilities Assist in customer environment upgrades. Coordinate with project managers to review project plans of the installation of customized software. Configure systems to help professional services achieve customers goals. Troubleshoot, analyze, and document customer issues. Communicate with clients throughout the software customization process to obtain feedback and approval. Translate professional services requests into technical steps to implement. Work across various departments to ensure a full understanding of Prometheus products from a configuration perspective. Requirements Bachelor's degree in computer science, engineering, computer information science, information technology, management information systems, or a related field. Basic knowledge of programming concepts such as variables, functions and arguments, and scope. Strong analytical and problem-solving skills Excellent organizational and time management skills Exceptional communication and customer service skills Preferred Skills and Experience Experience with work ticketing systems such as TeamSupport, ServiceNow, JIRA, Salesforce Experience with technical knowledge HTML/CSS/XML SQL or other relational databases Experience in large manufacturing industries. Familiarity with agile development practices. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Paid parental leave Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #LI-onsite Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Consulting Industries
Software Development Referrals increase your chances of interviewing at Prometheus Group by 2x Inferred from the description for this job
Medical insurance Vision insurance Get notified when a new job is posted. Sign in to set job alerts for Implementation Specialist roles.
Raleigh, NC $70,000.00-$90,000.00 1 month ago Implementation Consultant - Technical Delivery and Operations
Construction Software Implementation Assistant
Community Solutions Service Ops Implementation Specialist I
Sr. Professional Services Engagement Manager
Associate Project Automation Specialist II
Raleigh, NC $80,920.00-$184,210.00 5 days ago Content Creator - Talent Acquisition / Contract / Remote
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NetSuite ERP Implementation Solutions Manager
ServiceNow Consultant - Strategic Portfolio Management (SPM)
Harm Reduction and Recovery Cafe Peer Support Specialist
Internal Control and Compliance Specialist
PBM Business Integration Specialist (Pharmacist)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr