Systems Administrator I

Get AI-powered advice on this job and more exclusive features. Harland Medical Systems provided pay range This range is provided by Harland Medical Systems. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $60,000.00/yr - $80,000.00/yr Direct message the job poster from Harland Medical Systems Human Resources Manager at Harland Medical Systems, Inc. Job Title : Systems Administrator I Status : Full Time - Exempt - On Site Reporting to : Business Technology Manager Position Purpose : We are seeking a dedicated IT Systems Administrator to join our team. The ideal candidate will provide front-line technical support and troubleshooting for hardware, software, and network issues. This role involves day-to-day issue remediation, user account management, system performance monitoring, and ensuring compliance with IT policies and procedures. The Systems Administrator will also assist in the implementation of new technologies and system upgrades. Please note that this role requires full-time on-site presence. Responsibilities: Provide level 1 technical support for hardware, software, and network issues, including: Microsoft 365 suite of applications Software installations Building security badges and access management Password resets (including MFA) Salesforce issues and permissions Basic network and connectivity issues Perform file restores and check backup integrity Monitor Windows server performance and perform server maintenance Manage user accounts, including onboarding and offboarding Setup new computers and peripherals at user's workstations. Monitor IT security consoles and respond to alerts. Ensure compliance with IT policies and procedures Create and publish IT processes and procedures Train and support end-users on IT systems Assist with new technologies and system upgrades Work on call and off-business hours as needed Handle requests for new hardware and software approvals Install structured cabling, remediate power issues, and manage network design and expansion Other projects as assigned Education, Qualifications and Experience: Bachelor's degree in Information Technology, Computer Science, or a related field Minimum of 2 years of experience in IT desktop support or a similar role Strong knowledge of Windows-based operating systems and Microsoft 365 business applications Experience with hardware deployment and troubleshooting, device drivers, anti-virus and VPN applications. Understanding of basic networking concepts including TCP/IP, DHCP, DNS, VLANs, etc. Familiarity with cloud-based authentication and management, using tools such Intune, Entra ID and Azure AD. Experience with user account management and IT security practices Excellent problem-solving and communication skills Ability to work independently and as part of a team Willingness to work on call and off-business hours as needed CompTIA and/or Microsoft certificates preferred Working Conditions and Health & Safety: Heated and air-conditioned office environment Employee is required to use appropriate PPE including, but not limited to, nitrile or latex gloves, lab coat, hair bonnet, shoe covers, beard cover, safety glasses, hearing protection, face shield, or respiratory mask while working in a lab or manufacturing space Employee may be required to lift heavy objects and operate ladders or lifts. Harland Medical System's commitment to ensure employee health and safety is a priority. Personnel engaged in manufacturing shall obtain training required by ISO 13485, FDA 21 CFR part 820, FDA 21 CFR part 210 & 211, and Harland Medical System's internal procedures, where deemed appropriate per assigned job functions. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee may be required to sit at the computer for long periods of time. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Information Technology Industries Medical Equipment Manufacturing and Chemical Manufacturing Referrals increase your chances of interviewing at Harland Medical Systems by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Disability insurance Get notified when a new job is posted. Sign in to set job alerts for System Administrator roles. 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