NYC Jobs
Office Associate, Bureau of Early Intervention
NYC Jobs, Corona, New York, United States, 11368
Clerical Associate
Eligible to apply are permanent employees in the Civil Service Title Clerical Associate and those that are reachable on the Civil Service List for Clerical Associate, Exam No. 3120. The New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential. The Division of Family and Child Health (DFCH) is charged with the creation and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and reproductive health services, health equity, social justice, safely and well-being for New York City families and children. Duties will include but not be limited to providing clerical/office assistance for implementation and execution of the Early Intervention Program process and performing receptionist duties, answering calls, directing callers, taking messages. Greet family members and members of the provider community as they come to the Regional Office. Retrieve and access requested case record information through Early Intervention NY Early Intervention Systems / HUB database and create electronic child case records. Prepare documents with word and spreadsheet programs using Microsoft Office and enter information in the Virtual Vault. Prepare emails using Microsoft Outlook and any required documents for distribution and provide clerical assistance to facilitate projects or assignments for Early Intervention Program. Minimum Qualifications: A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute. Preferred Skills: Ability to monitor timelines and work under pressure to address regulatory deadlines. Clerical skills (e.g., copying, scanning, upload/attach, filing and mailing). Computer Skills. Excellent phone etiquette and customer service skills. Excellent communication skills, both verbal and written. Demonstrate flexibility when office assistance is required for the execution of Early Intervention Program processes. New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
Eligible to apply are permanent employees in the Civil Service Title Clerical Associate and those that are reachable on the Civil Service List for Clerical Associate, Exam No. 3120. The New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential. The Division of Family and Child Health (DFCH) is charged with the creation and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and reproductive health services, health equity, social justice, safely and well-being for New York City families and children. Duties will include but not be limited to providing clerical/office assistance for implementation and execution of the Early Intervention Program process and performing receptionist duties, answering calls, directing callers, taking messages. Greet family members and members of the provider community as they come to the Regional Office. Retrieve and access requested case record information through Early Intervention NY Early Intervention Systems / HUB database and create electronic child case records. Prepare documents with word and spreadsheet programs using Microsoft Office and enter information in the Virtual Vault. Prepare emails using Microsoft Outlook and any required documents for distribution and provide clerical assistance to facilitate projects or assignments for Early Intervention Program. Minimum Qualifications: A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute. Preferred Skills: Ability to monitor timelines and work under pressure to address regulatory deadlines. Clerical skills (e.g., copying, scanning, upload/attach, filing and mailing). Computer Skills. Excellent phone etiquette and customer service skills. Excellent communication skills, both verbal and written. Demonstrate flexibility when office assistance is required for the execution of Early Intervention Program processes. New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.