Lombardi Family Concepts, Inc.

General Manager

Lombardi Family Concepts, Inc., Plano

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Lombardi Family Concepts, Inc. provided pay range

This range is provided by Lombardi Family Concepts, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $95,000.00/yr

The General Manager is responsible for overseeing the venue regarding staff, fiscal management, reporting, sales goals, inter-office communications. Must uphold company policies and procedure GM answers patrons' questions, addresses and resolves any complaints, and is responsible for inspecting the venue, inside and outside, for cleanliness, compliance and overall appearance.

Continually strive to develop staff in all areas of managerial and professional development
Assist with recruitment and training of staff (training, developing, testing, and coaching)
Assist in creating sales goals
Build and promote teamwork through proactive interaction
Accommodate and anticipate guests needs
Accurately forecast staffing needs to ensure optimum customer service
Ensure all service standards meet KAI / Lombardi Family Concepts guidelines
Ensure that private events, catering, and banquets are successfully executed
Control cash and other receipts by adhering to cash handling procedures
Prepare all required paperwork, including forms, reports and schedules
Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programs
Ensure that all products are received in accordance with the venues receiving policies and procedures
Assist and conduct conflict resolution, corrective actions and coaching
Oversee and ensure that employee performance appraisals are completed in a timely manner
Fully understand and comply with all federal, state, and county municipal regulations that pertain to health, safety and labor requirements
Ensure nightly and/or weekly opening and closing side duties are followed
Fill in where needed to ensure guest service standards and efficient operations, including opening and closing duties
Provide administrative support
Assist and/ or completes additional tasks as assigned

IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:

Accountability
Development
Working relationships
Judgment
Quality of work
Job skills knowledge
Productivity
Dependability
Reliability
Written communication
Verbal communication

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time