NAPA Auto Parts
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Job Description
Imagine using your automotive or customer service expertise with both wholesale and retail customers daily, serving as a leader to your teammates, and helping NAPA be the market's dominant parts supplier. If this sounds like you, NAPA is seeking a passionate Assistant Store Manager. This is the right opportunity if you:
Responsibilities
- Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
- Provide daily leadership and foster a culture of employee engagement.
- Partner with your team to drive store initiatives.
- Care about people and profit.
- Learn and grow your career with endless opportunities.
A Day In The Life
- Lead a team, support the store manager, and manage in a fast-paced retail environment.
- Manage store operations to maximize sales, profits, and customer satisfaction.
- Build, coach, train, and engage the team to deliver excellent customer care and results.
- Handle inventory protection, asset management, operational and safety issues.
- Maintain cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas.
- Drive operational and marketing programs, aiming for continuous process improvement.
- Develop customer relationships and ensure positive experiences both in-store and over the phone.
Qualifications
- High school diploma or equivalent; technical or trade school courses or degree preferred.
- Experience in the automotive aftermarket, hobby/DIY, or willingness to learn automotive basics.
- Passion for customer care and building long-term relationships.
- Ability to thrive in a fast-paced, complex environment.
- Knowledge of inventory management systems.
- Ability to lift 60 lbs when needed.
Preferred Skills
- Background or passion for automotive, heavy equipment, farm, diesel, marine, or dealership industries.
- Experience in parts stores, auto body, retail, or management roles in related fields.
- Customer-centric mindset.
- ASE Certifications.
- NAPA Know How.
Why NAPA?
- Outstanding health benefits and 401K.
- Stable, Fortune 200 company with a family feel.
- Supportive culture that values hard work and employee well-being.
- Opportunities for career advancement and ongoing development.
- Pay rate of $28/hr.
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GPC is an equal opportunity employer, committed to diversity and inclusion.
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