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SONIC

General Manager

SONIC, Heber Springs

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It’s the dream job you never have to wake up from.
As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager Restaurant Job Duties Are Listed Below

  • Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
  • Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
  • Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
  • Performs restaurant opening and/or closing duties
  • Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
  • Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
  • Completes and maintains all drive-in restaurant employment related records and payroll records
  • Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
  • Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
  • Interview and hire restaurant crew and management team members to achieve proper staffing levels
  • Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
  • Develop and implement a marketing plan
Additional General Manager Requirements
  • High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
  • Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
  • Knowledge of recruiting, interviewing and selection practices
  • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
  • Leadership and supervisory practices and skills; effective verbal and written communication skills
  • Basic accounting and computer skills
  • Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
  • Problem solving, decision-making and conflict-resolution skills
  • Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Restaurants

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