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PayPal

Sr Director, Technology Risk Oversight

PayPal, San Jose

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Join to apply for the Sr Director, Technology Risk Oversight role at PayPal

The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
The Technology and Information Security Oversight Leader is responsible for tech and security risk across the organization globally and its branded affiliates. The leader in this role will report to the Chief Enterprise Risk Officer, and will be accountable for providing governance, guidance, and independent oversight of tech and security risk management, including challenge to first line of defense, transformational office, business units and functional groups. This role is also responsible for providing strategic direction, program governance leadership, interacting with top senior Technology and Business leaders. The Technology and Information Security Oversight Leader will also implement the enterprise-wide Risk and Compliance Framework for Tech and Security, including the ongoing monitoring, reporting, and escalation of risks, identification of emerging trends, provide best practices in risk, and providing input from a Tech and Security risk perspective on key technology initiatives, third party supplier activities, info security developments and other key areas. This leader will regularly have interactions with senior executive leaders including the Chief Risk Officer and the Chief Information Security Officer of the firm.
Job Description:
Key Responsibilities:

  • Monitor and report on Technology and Security risk across PayPal and its branded affiliates globally.
  • Collaborate and coordinate with other risk and control functions such as ERM, ORM, Compliance, Information Security, and Internal Audit to support an integrated risk management approach, and escalation of key issues.
  • Conduct reporting to senior leadership, including the Chief Risk Officer, Chief Enterprise Risk Officer, Chief Information Security Officer, and International Boards and Risk Committees.
  • Implement mechanisms to identify emerging trends and leading practices with respect to technology architecture, resiliency, cyber risk protocols (tools, policies, capabilities, and remediation planning)
  • Design and architect risk management methodologies, risk metrics, technology enablement to support risk programs, change management initiatives and strategies
  • Work with independent third parties to conduct threat assessments, penetration tests and key desktop exercises
  • Lead efforts to initiate Phishing testing within the firm
  • Lead regulator interactions, discuss important matters and present a consolidated view, lead regulatory remediation efforts, and understand requirements and expectations from regulatory bodies, based on previous extensive experience
  • Maintain deep leadership in effective organizational resiliency and business continuity strategies, and their intersection with other key efforts in an organization
  • Provide guidance, risk partnership and/or consulting services to technology/business partners, such as the CIO, CTO and CISO on key technology initiatives
  • Ensure effective performance management/development practices in place to keep team current with emerging technology advancements/trends to support business needs
  • This leader will work effectively in a complex, fast-paced matrixed environment, replete with tight deliverable timeframes and multiple stakeholders, both internal and external.
  • This position is expected to act independently and demonstrate strong initiative.
  • This leader needs to influence outcomes, minimize and address conflict and demonstrate in-depth understanding of regulatory, credit, liquidity, market, fraud, compliance and operational risks.
  • The role requires a sense of urgency, passion for results, and personal accountability for achievement.

Qualifications:
From a cultural perspective, this leader will need to fit into the PayPal leadership model that will require strong financial acumen, self-confidence and the ability to push back but in a respectful manner.
  • A Bachelors degree or equivalent, and 15+ years of experience (10+ years management experience) within Technology Risk Management or related field
  • Extensive leadership experience in a high transaction, large/complex/matrixed business environment within Financial Services
  • Managed a multi-site team of at least 25 FTEs
  • Significant experience in technology risk management processes, including managing and supporting the following: implementing IT Risk Management Frameworks; monitoring against framework and perform reporting to senior leadership, risk committees and boards; cyber protection and mitigation; resiliency planning; escalating and tracking risks identified; providing technology oversight on key business, technology, and security initiatives; defining risk metrics to measure and track against
  • Deep knowledge of IT, Security and Risk disciplines and practices, in addition to Financial Industry expertise, and global regulatory environment
  • Proven ability to work with third party regulators
  • Strong communicator who can articulate vision across team and businesses
  • Advanced written and presentation skills
  • Excellent leadership, teamwork, and client service skills
  • Strong analytical skills and ability to interpret complex data to inform decision-making.
  • Deep understanding of operational processes across technology functions
  • Expertise in project management and process improvement methodologies.
  • Familiarity with relevant regulatory compliance requirements.
  • Strong financial acumen and ability to manage budgets effectively.

PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit U.S. national annual pay range for this role is $188,000 to $323,950
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit We Are:
To learn more about our culture and community visit to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York city. Click view the notice.
REQ ID R

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Information Technology
  • Industries

    Software Development, Financial Services, and Technology, Information and Internet

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