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Cognizant

Senior IT Lab Administrator

Cognizant, San Jose

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Location : Atlanta GA ( 100% Onsite )
This opening may be filled at the other locations as well - San jose CA , Austin TX , Raleigh NC .

Senior IT Lab Administrator
Location : Atlanta GA ( 100% Onsite )
This opening may be filled at the other locations as well - San jose CA , Austin TX , Raleigh NC .
Responsibilities :-
Provide day-to-day support of GLS-managed
Engineering labs in the areas of logistics, compliance,
and customer support.
A customer service approach is fundamental for this
position.
Functions As Primary POC For Engineering Clients As
well as a liaison to IT, Facilities, and other internal
support organizations.
Tasks/responsibilities Include, But Are Not Limited To

  • Maintaining detailed records in support of GLS
and Engineering processes and equipment use.
  • Coordinating work efforts within the team to
manage shipping and other logistics-related
tasks.
  • Delegating, tracking, and managing numerous
parallel activities with minimal supervision.
  • Adhering to and helping to drive Lab Security
initiatives within Engineering Labs.
  • Assisting System Administrators / Network
Engineers with any debugging that requires
hands-on work.
  • Collaborating with System Administrators to
configure server computers and install
approved Operating Systems as per client
requests (cases).
  • Ensuring that asset management & tracking are
conducted within labs for which he/she is
responsible.
  • Maintaining Safety, ESD and ISO compliance,
including conducting audits and responding to
internal/external audit requests.
Excellent written and verbal communications
skills.
  • Robust customer service skills.
  • Well-versed in Windows Operating Systems and
business applications.
  • Good organizational and time management
skills.
  • Strong team player. Able to coordinate team
and drive projects to closure.
  • Understanding of Lab power distribution
systems and cooling infrastructure.
  • Familiarity with Cisco equipment and ability to
follow/troubleshoot wiring topologies.
  • ISO certification program experience.
  • 5+ years’ previous experience in a customer
service organization.
  • Basic knowledge of Linux Operating systems
2+ years’ supervisory experience
  • Experience with managing small to large
projects with a focus on timely delivery.
  • Experience in supporting large-scale Windows,
Linux and Virtual environments in a lab setting.
A.S. / A.E. Degree or equivalent
  • CCNA or equivalent experience a bonus
Salary And Benefits
The annual salary for this position is between $(50,000- 60,000) depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
Disclaimer: The benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Information Technology

  • Industries

    IT Services and IT Consulting and Business Consulting and Services

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