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Role: ServiceNow FSM Technical Architect
Location: Bothell, WA / Atlanta, GA (day1 onsite)
Rate: $70/Hr on C2C
- 8+ years of ServiceNow platform experience, including 3+ years specifically in Field Service Management.
- Strong hands-on experience with FSM configuration, Dispatch Dispatch, Agent Mobile App, Work Order Management, Field Operations and Field Technician workflows.
- Deep understanding of territory planning, agent assignment rules, optimization, and asset management in FSM.
- Knowledge of ServiceNow Custom App development (App Engine), if extensions are needed.
- Understanding of FSM industry use cases (e.g., utilities, telecom, healthcare).
- Excellent communication and documentation skills.
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Certified Implementation Specialist – FSM(Mandatory)
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Contract
Job function
Job function
Information TechnologyIndustries
IT Services and IT Consulting, Software Development, and IT System Custom Software Development
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