LN Venues, Special Events Sales Coordinator - Nor Cal
Live Nation Worldwide, Inc., San Francisco
Job Summary: Who Are We?
Live Nation Entertainment is the world’s leading live entertainment company, comprising global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing, selling over 620 million tickets annually to approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment globally, promoting more than 50,000 events annually for nearly 7,000 artists across 40+ countries. These businesses enable Live Nation Media & Sponsorship to create strategic music marketing programs connecting over 1,200 sponsors with the 145 million fans attending Live Nation events each year.
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans experience the thrill of live music. From our owned and operated amphitheaters to our global touring team, and from ticketing and venue operations to marketing and sales, we foster a fun and upbeat work culture with numerous opportunities. Perks include free concert tickets, dog-friendly offices, and progressive benefits like student loan reimbursement and adoption/fertility support. We are proud to be recognized as a caring organization and one of People Magazine’s “50 Companies that Care”. We aim to create an inclusive community where everyone can thrive and achieve their personal and professional goals. Live music is our passion, and now is an exciting time to join Live Nation.
Who Are You?
Passionate, motivated, driven with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. If these qualities resonate with you, please read on!
What This Role Will Do
I. Essential Functions
- Provide administrative support to the Director of Sales, Sales Managers, and Logistics team
- Handle incoming calls and direct inquiries appropriately
- Distribute internal and external correspondence
- Maintain departmental files
- Assist team members with Information Systems support
II. Accounting Functions
- Process deposits and payments promptly
- Track payment statuses with Sales Managers
- Follow up on accounts receivable and provide monthly updates to the Director of Sales and Finance Manager
III. Staff Functions
- Maintain supply of sales kits and collateral materials
- Update sales kit inserts and menus as needed
- Generate quarterly competitive analysis reports
- Assist with special projects as assigned by the Director of Sales
- Distribute finalized contracted SEO’s to relevant parties
IV. Specific Job Knowledge, Skills, and Abilities
- Comprehensive knowledge of food and beverage preparations, service standards, guest relations, and etiquette
- Knowledge of appropriate table settings and etiquette
- Basic mathematical skills
- Ability to operate food and beverage equipment at events
What You Will Bring
Minimum Requirements:
- Professional appearance
- Punctuality and good attendance
- Positive attitude and teamwork skills
- Job skills and productivity
- Strong written and verbal communication skills
- Adherence to company policies
- Ability to build working relationships
What You Need:
- California Responsible Alcohol Awareness Training Certification or equivalent
- At least one year of experience in a customer service role
- Proficiency with computers (Excel, Word, databases)
- Basic knowledge of restaurant and music hall operations, food prep, and reservation procedures
- Effective communication and time management skills
- Ability to prioritize and work efficiently in a fast-paced environment with noise and interruptions
Preferred:
- Bachelor’s Degree
Physical Work Demands:
- Activities include walking, talking, seeing, hearing, pushing, balancing, stooping, crouching, kneeling, handling small objects
- Must be able to grasp and hold small items
- Flexible schedule including days, nights, weekends