Chico's FAS, Inc.
Join to apply for the Sales Lead - Chico's role at Chico's FAS, Inc.
Come lead with us at 1137 Fashion Dr, Nanuet, NY
Position Objective
The Associate Lead is primarily responsible for supporting management in the general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions.
Functional Responsibilities
- Promotes customer service by greeting and assisting customers; responds to inquiries and complaints professionally and promptly.
- Performs cash handling, reporting, price changes, merchandise handling, and open/close duties; reviews payroll documentation for accuracy.
- Monitors sales activities and productivity; motivates and trains associates to achieve goals.
- Maintains awareness of customers to enhance service and reduce security risks; stays current on operational policies.
- Knows current sales and promotions; displays merchandise accordingly.
- Supports inventory receipt and dispatch according to company policy.
- Supervises sales associates, manages schedules, and ensures proper store coverage.
- Models sales techniques, shares product knowledge, and assists customers in merchandise selection.
- Builds customer loyalty through clienteling and wardrobing.
- Maintains standards in merchandise handling, presentation, and loss prevention.
- Participates in visual merchandising and store set-ups.
- Assists in developing store associates and provides performance feedback to management.
- Performs other duties as assigned.
Competencies
- Customer Focus, Trust, Engagement, Results, Managing Complexity, Planning, Organizational Savvy, Courage
Qualifications
- High School diploma or equivalent
- Must be 18 or older
- Preferred 2+ years retail or sales management experience
- Excellent communication skills
- Ability to travel within district
- Strong customer service skills
- Knowledge of store operations
- Ability to lift 50 pounds, operate register, stand for long periods, and work flexible hours including nights, weekends, and holidays
The wage range is $16.50 to $20.65, based on qualifications.
Chico’s FAS, Inc. is an equal opportunity employer.
Additional Information
- Seniority level: Mid-Senior level
- Employment type: Part-time
- Job function: Sales and Business Development
- Industry: Retail