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Manager of People and Culture @ Big Think Capital
Company Overview:
Join our forward-thinking team at Big Think Capital, a leading alternative lending broker dedicated to helping businesses access funding through seamless processes and intelligent automation. We specialize in connecting small businesses with the right lenders, leveraging cutting-edge technology to streamline underwriting, approvals, and renewals. As an AI Engineer, you’ll play a pivotal role in applying AI tools and platforms to enhance our deal pipeline, internal workflows, and customer engagement strategies.
Job Description:
We are seeking a technically savvy AI Engineer who excels at leveraging third-party AI platforms and tools to streamline operations, automate workflows, and improve decision-making across our lending processes. In this role, you’ll work with existing AI solutions—such as OpenAI, Google Cloud AI, and others—to build integrations, workflows, and automations within our Salesforce and operational stack.
Key Responsibilities:
· Design and implement AI-powered workflow automations using platforms like OpenAI, Google Cloud AI, and third-party APIs.
· Build prompt-based integrations that generate, summarize, or transform data within business applications.
· Work with internal teams to identify high-impact use cases for AI across underwriting, operations, and customer engagement.
· Integrate AI capabilities into tools like Salesforce, Slack, Box, and Airtable through APIs and automation platforms (e.g., n8n, Zapier).
· Develop modular components that use AI to enrich lead and deal data in real-time.
· Monitor performance and reliability of AI-powered processes, and adjust logic or prompts as needed.
· Stay up to date on emerging AI capabilities and recommend tools to further improve workflow efficiency.
· Maintain well-documented automation logic and reusable prompt templates.
Qualifications:
· Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent practical experience).
· Strong experience with prompt engineering and working with AI platforms such as OpenAI, Google Cloud, Anthropic, or similar.
· Experience integrating AI tools into business operations using automation platforms (e.g., n8n, Make.com, Zapier).
· Proficiency in API integrations using REST, Webhooks, and JSON.
· Working knowledge of Salesforce data model and automation tools is a plus.
· Creative problem-solving skills and a strong understanding of operational workflows.
· Excellent written communication for documenting prompt logic and behavior.
· Experience using Airtable, Slack, or Box in an integrated workflow is a plus.
· Competitive salary commensurate with experience.
· Comprehensive benefits package including health, dental, and vision coverage.
· Ongoing training and access to leading-edge AI tools and platforms.
· Dynamic, fast-paced company culture with team-building events and initiatives.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Quality Assurance and Project Management
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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