Request Technology
NO SPONSORSHIP.
ServiceNow CMDB Architect / Product Lead
130-180K + Bonus $20k.
Location: McLean, VA - ON SITE 5 DAYS A WEEK.
Full relocation.
We are looking for a ServiceNow CMDB architect — specializing in operations and governance — to drive strategy and architecture. Key skills include: CMDB, ITSM, ITOM, discovery, service mapping, APM, SAM Pro, SPM, developing and implementing CSDM architecture, designing workflows, integrations, and optimizing CMDB performance. The ideal candidate will have 8-10 years of relevant experience.
You will play a significant role in designing, architecting, implementing, and maintaining a Configuration Management Database (CMDB) system. This role involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making.
- The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAM Pro, SPM, and developing/implementing CSDM architecture.
Qualifications:
- B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience).
- 8-10+ years' overall experience in software development, design, and architecture.
- 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology.
- 8+ years' experience in Agile practices, building software in an enterprise environment.
- Deep enterprise architecture experience, including technical architecture, business architecture, security architecture, and data architecture practices, and their significance within solution architecture discipline.
- Strong capability & ability to drive stakeholder & relationship management with internal & external customers & partners.
- Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals course and familiarity with ITIL and ITSM frameworks.
- Proven experience in designing and implementing ServiceNow solutions to meet business requirements.