Business Unit:
Human Capital GroupIndustry:
No IndustryOverview
Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm’s commitment to client success across its advisory services. The firm is the No. 1 investment bank for all global M&A transactions for the past two years, the No. 1 M&A advisor for the past 10 years in the U.S., the No. 1 global restructuring advisor for the past 11 years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by LSEG.Scope:
The HR Systems Analyst will ensure that our HR processes and HRIS System (Workday) align to support Houlihan Lokey management needs, they will be responsible for gathering business needs & requirements, developing solutions, and working with the HRIS IT and HR Ops team to build viable solutions. This person will be responsible for reviewing and revising all Workday business processes, continuous process improvement, and new business process development and design. In collaboration with the HR Ops managers, develop processes to maintain and audit the accuracy and completeness of employee data. They will collaborate with HR, Finance, IT, the lines of business, and other stakeholders to ensure that our systems align with organizational goals, support fair and competitive practices, and drive a high-performance culture.
Responsibilities:
Stakeholder Support
- Collaborate with HCG Operations, HRIS IT, and HR Analytics to understand business needs and translate them into system requirements and enhancements.
- Provide timely, clear responses to queries and requests, ensuring stakeholders feel supported and informed.
Process Maintenance & Improvement
- Maintain and revise HR Business Processes with a global mindset, ensuring accuracy and consistency.
- Identify opportunities to improve workflows and system usability, and escalate enhancement ideas appropriately.
Workday System Support
- Assist in the design and testing of Workday functionality, working with HRIS IT or AMS partners.
- Monitor Workday releases and flag relevant updates for review and potential adoption.
Reporting & Data Support
- Gather requirements and support the creation of reports and dashboards in Workday, in collaboration with HRIS and HR Analytics teams.
- Ensure outputs are accurate, relevant, and aligned with business needs.
Operational Responsiveness
- Review and respond to ServiceNow cases and emails, resolving issues or escalating as needed.
- Track and follow up on open items to ensure timely resolution and stakeholder satisfaction.
Documentation & Compliance
- Create and maintain clear documentation for business processes and system configurations.
- Support compliance with data privacy regulations and uphold security protocols.
Key Requirements:
Education & Experience
- Bachelor’s degree and 5+ years of relevant experience in Human Resources, HR Systems support, or a related field.
- Hands-on experience with ERP/HRIS systems (preferably Workday), including system setup and reporting.
Technical Proficiency
- Strong working knowledge of Microsoft Office Suite, especially Excel and PowerPoint.
- Familiarity with ServiceNow or similar ticketing systems for managing support requests.
Execution & Accountability
- Proven ability to manage multiple tasks and priorities with minimal supervision.
- Comfortable working in a fast-paced environment with shifting deadlines and ambiguity.
- Maintains confidentiality and handles sensitive data with discretion and professionalism.
Analytical & Problem-Solving Skills
- Detail-oriented with strong analytical skills to troubleshoot issues and identify process improvements.
- Able to interpret business requirements and translate them into system or reporting solutions.
Communication & Collaboration
- Clear and professional written and verbal communication skills.
- Collaborative mindset with the ability to work effectively across HRIS, HR Operations, and Analytics teams.
- Responsive and proactive in following up on open items and stakeholder queries.
Mindset & Approach
- Curious and eager to learn new system functionality and industry best practices.
- Takes ownership of assigned tasks and follows through to resolution.
- Open to feedback and committed to continuous improvement.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
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