BlueCross BlueShield of Tennessee (BCBST) is seeking an innovative, people-centric, and forward-thinking Senior Vice President & Chief Human Resources Officer (CHRO) to lead their enterprise-wide HR strategy with a primary focus on talent. As a core member of the Executive Leadership Team, the CHRO will be instrumental in shaping a talent-driven agenda that supports business performance, cultivates a strong culture, and drives transformation through its workforce.
This executive will serve as a trusted advisor to the CEO, Board of Directors, and senior leaders—ensuring that their human capital strategy aligns with their mission, values, and business goals. The ideal candidate will build on the momentum of existing talent initiatives—including Blue Horizon and BlueSky Tennessee Institute—and lead the evolution of a high-performance, agile, and remote-first culture.
Comprehensive HR Oversight
- Provide executive oversight across all human resources functions: Talent Acquisition and Organizational Development, Total Rewards, HR Business Support and HR Service Unit.
- Ensure that policies and practices are compliant, competitive, and aligned with the organization’s mission and values.
- Lead the evolution of a distributed workforce strategy, taking BCBST’s remote work approach to the next levels.
Enterprise Talent Strategy & Leadership
- Design and execute a progressive enterprise-wide talent strategy to attract, develop, and retain top-tier talent.
- Advance workforce planning, leadership development, and succession management with a focus on internal career mobility.
- Embed a culture of high performance, learning, inclusivity, and innovation across the enterprise.
Executive Leadership & Advisory
- Serve as a key advisor to the CEO and Board of Directors on all human capital matters, including leadership effectiveness and organizational design.
- Partner with senior leadership to drive cultural transformation and ensure strategic alignment between business goals and people initiatives.
- Collaborate with a world-class communications team to maintain BCBST’s “no surprises” approach and build trust through transparency.
HR Innovation & Modernization
- Modernize HR systems and practices to meet the needs of a remote-first, tech-forward organization.
- Leverage data, analytics, and workforce insights to measure impact, shape strategy, and inform decision-making.
- Champion performance management as a regular, transparent, and values-driven practice across the company.
Culture, Engagement & Employer Brand
- Advocate for and protect BCBST’s strong engagement culture (90+ index for 9+ years) by promoting open communication, continuous feedback, and belonging.
- Serve as a steward of the company's values, reinforcing BCBST’s reputation as an employer of choice.
- Oversee and scale key talent pipeline programs including Blue Horizon and BlueSky Tennessee Institute.
- A bachelor’s degree in Human Resources, Business or a related field is required. An MBA is highly desirable but not required.
Experience
- 10 years of progressive HR leadership experience, including five (5) or more years in a senior or enterprise-wide role.
- Experience designing and executing innovative talent strategies that elevate performance, build internal pipelines, and align with complex business objectives.
- Business acumen and the ability to translate people strategies into measurable organizational impact.
- Experience leading large-scale cultural transformation — particularly in remote or hybrid environments—is essential, along with an understanding of workforce planning, performance management, and change leadership.
- Collaborator and team builder, this leader must have the confidence to challenge ideas constructively, the judgment to guide senior leadership through pivotal decisions, and the communication skills to engage and inspire employees at all levels.
Number of Openings Available:
1Worker Type:
EmployeeCompany:
BCBST BlueCross BlueShield of Tennessee, Inc.Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
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