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Holston Medical Group

Systems Engineer III

Holston Medical Group, Kingsport

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If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment.
WHAT WE OFFER:

  • Company paid Life and Accidental Death and Dismemberment Insurance
  • Company paid Long Term Disability Insurance
  • 401(k) and Roth Retirement plan with Company Contributions
  • Medical, Dental, Vision, and additional Life and STD Insurance
  • Health Savings Account Plan with company contributions
  • Paid time off
  • Paid Sick time
  • Paid Holidays
  • Employee discounts
  • And more!
General Summary: The Systems Engineer 3 (SE3) supports and administers the HMG computing environment. The Systems Engineer 3 takes daily direction from the Senior Systems Architect and reports to the CTO. The Systems Engineer 3 will work on strategic technologies for Microsoft, Citrix, and VMWare initiatives, and the underlying compute and storage area network (SAN) infrastructure. Works in a team environment to help design, document and administer the end-to-end compute environment.
Main Responsibilities:
  • Support and maintenance of the Microsoft and Citrix environments
  • Support of the VMWare virtual environment
  • Support a Cisco based UCS elastic private compute cloud and public clouds as required
  • Designs and architects end user compute platforms
  • Support and maintenance of an enterprise class storage environment
  • Support and monitoring of backup and data protection environments
  • Perform analysis, capacity planning, and performance planning of all compute components
  • Perform daily monitoring of the compute environment
  • Secures the compute environment via patching, MFA, threat prevention, detection, and remediation
  • Identify and resolve performance issues in compute and virtualization environments
  • Support change control and change requests received for the compute environment
  • Research new technologies, recommend enhancements and configuration changes to improve and optimize the compute environment
  • Document policies and procedures to support the compute environment and participate in the design and ongoing refinement of procedures and policies (ITIL)
  • Interface with users, external vendors, and customers as necessary
  • Coordinate and collaborate with other Information Technology teams
  • Ability to work on a project team and lead large projects as necessary
  • Ability to work nights and weekends as required and participates in on-call rotation
Education/Experience/Knowledge:
  • Associate or bachelor's degree preferred (or equivalent experience) in computer science or related field
  • 6+ years' experience in Information Technology, preferably in a progressive healthcare environment
Knowledge (Strongly preferred):
  • Windows administration (AD, DNS, DHCP, SQL, Group Policy, PKI, networking, etc.)
  • Microsoft 365
  • Experience virtualizing high performance Windows systems
  • Microsoft Server and SQL platforms
  • VMWare ESXi/Vmotion/Virtual Center/HA/DRS/SRM
  • Citrix/CAG/Presentation Manager/NetScaler/Application Streaming
  • Cisco UCS, MDS and Data Center technologies
  • CrowdStrike EDR, Antivirus, DNS filtering, 2FA, SIEM and host-based security
  • Analytical and problem-solving skills
  • Strong team player - collaborates well with others
  • Excellent organizational, communication, interpersonal, and time-management skills
  • Ability to multi-task and prioritize own work
  • Storage area network (SAN) administration
  • Data protection - Avamar, DD, VDP, Veeam (backup and recovery)
  • SCCM or similar provisioning platforms
  • PowerShell/Windows scripting
  • Converged and Hyperconverged infrastructures
  • Understanding of enterprise networking in a LAN/WAN environment
  • Understanding of data center design (power distribution, cabling, cooling)
  • Understanding of high availability, disaster recovery, business continuity, RTO, RPO
  • Microsoft, Citrix, Dell, CompTIA, and VMware certifications a plus

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability."
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.