Park Avenue Cleaners
CUSTOMER SERVICE REPRESENTATIVE
Park Avenue Cleaners, Port Arthur, Texas, United States, 77640
Benefits:
Flexible schedule
Free uniforms
Paid time off
About the Role:
Park Avenue Cleaners in Port Arthur, TX is seeking a Telemarketing/Customer Service Representative to join our team. This role offers the opportunity to work in a fast-paced, customer-focused environment with room for growth and advancement.
Answering customer inquiries: Responding to phone calls, emails, chats, or social media messages.
Resolving complaints: Handling customer concerns or complaints, offering solutions, and ensuring satisfaction.
Providing product/service information: Assisting customers with product details, services offered, and troubleshooting.
Processing orders or transactions: Assisting with order placement, returns, exchanges, or billing inquiries.
Documenting interactions: Keeping records of customer inquiries, issues, and resolutions for future reference.
Maintaining customer relationships: Ensuring customers feel valued, offering loyalty programs or promotional offers when applicable.
Effective communication, patience, problem-solving, and empathy are key skills for a successful customer service representative.
About Us:
Park Avenue Cleaners has been providing top-quality cleaning services to the Mid-County community for over 25 years. Our commitment to customer satisfaction and attention to detail has made us a trusted name in the industry. Join our team and become part of a company that values its employees and provides opportunities for professional growth.
Flexible schedule
Free uniforms
Paid time off
About the Role:
Park Avenue Cleaners in Port Arthur, TX is seeking a Telemarketing/Customer Service Representative to join our team. This role offers the opportunity to work in a fast-paced, customer-focused environment with room for growth and advancement.
Answering customer inquiries: Responding to phone calls, emails, chats, or social media messages.
Resolving complaints: Handling customer concerns or complaints, offering solutions, and ensuring satisfaction.
Providing product/service information: Assisting customers with product details, services offered, and troubleshooting.
Processing orders or transactions: Assisting with order placement, returns, exchanges, or billing inquiries.
Documenting interactions: Keeping records of customer inquiries, issues, and resolutions for future reference.
Maintaining customer relationships: Ensuring customers feel valued, offering loyalty programs or promotional offers when applicable.
Effective communication, patience, problem-solving, and empathy are key skills for a successful customer service representative.
About Us:
Park Avenue Cleaners has been providing top-quality cleaning services to the Mid-County community for over 25 years. Our commitment to customer satisfaction and attention to detail has made us a trusted name in the industry. Join our team and become part of a company that values its employees and provides opportunities for professional growth.