Integrity Heating & Cooling Inc
Join Our Team as a Dispatcher
At
Integrity Heating & Cooling , “Service Success” means creating a win-win-win—for the
customer , the
company , and
you . As our Dispatcher, you’ll play a central role in delivering outstanding customer service, driving operational excellence, and earning performance-based rewards for helping both our customers and our company thrive.
About Us With over 20 years of serving the Greater Charlotte area, Integrity Heating & Cooling is a trusted, family-owned HVAC leader dedicated to delivering exceptional customer service while fostering a supportive environment for our team members. We’re proud to be an authorized Lennox and Trane dealer with NATE-certified technicians, known for our professionalism, reliability, and commitment to exceeding expectations. Why You’ll Love Working Here
Competitive pay: $22–$25/hr. + weekly performance bonus potential Signing bonus for ServiceTitan experience Full-time, Monday–Friday, with a rotating Saturday schedule 100% company-paid medical, dental & vision insurance A great work/life balance, 120 hours PTO + 6 paid holidays 401(k) with 4% company match Ongoing training through Nexstar & customer service programs
What You’ll Do As a Dispatcher, you’ll manage technician schedules and workloads to maximize productivity and customer satisfaction. The ideal candidate will prioritize high-revenue service calls while maintaining excellent customer service for all clients.
Key Responsibilities:
Dispatch technicians efficiently to optimize daily schedules Prioritize high-revenue service calls while maintaining top-tier service for all customers Optimize routes to reduce travel time and increase service efficiency Communicate clearly with customers about scheduling and service expectations Collaborate with the Service Manager to ensure technicians are fully prepared Handle urgent service requests and reallocate resources as needed Maintain accurate records using ServiceTitan
What You Bring
Experience in dispatching or scheduling 2-year degree or 3+ years in a professional office setting Strong multitasking and organizational skills Excellent communication and phone etiquette Familiarity with local geography and dispatch/CRM software (ServiceTitan experience is a plus!) Ready to be the driving force behind our service success?
Apply today
and grow with a company that values your impact!
At
Integrity Heating & Cooling , “Service Success” means creating a win-win-win—for the
customer , the
company , and
you . As our Dispatcher, you’ll play a central role in delivering outstanding customer service, driving operational excellence, and earning performance-based rewards for helping both our customers and our company thrive.
About Us With over 20 years of serving the Greater Charlotte area, Integrity Heating & Cooling is a trusted, family-owned HVAC leader dedicated to delivering exceptional customer service while fostering a supportive environment for our team members. We’re proud to be an authorized Lennox and Trane dealer with NATE-certified technicians, known for our professionalism, reliability, and commitment to exceeding expectations. Why You’ll Love Working Here
Competitive pay: $22–$25/hr. + weekly performance bonus potential Signing bonus for ServiceTitan experience Full-time, Monday–Friday, with a rotating Saturday schedule 100% company-paid medical, dental & vision insurance A great work/life balance, 120 hours PTO + 6 paid holidays 401(k) with 4% company match Ongoing training through Nexstar & customer service programs
What You’ll Do As a Dispatcher, you’ll manage technician schedules and workloads to maximize productivity and customer satisfaction. The ideal candidate will prioritize high-revenue service calls while maintaining excellent customer service for all clients.
Key Responsibilities:
Dispatch technicians efficiently to optimize daily schedules Prioritize high-revenue service calls while maintaining top-tier service for all customers Optimize routes to reduce travel time and increase service efficiency Communicate clearly with customers about scheduling and service expectations Collaborate with the Service Manager to ensure technicians are fully prepared Handle urgent service requests and reallocate resources as needed Maintain accurate records using ServiceTitan
What You Bring
Experience in dispatching or scheduling 2-year degree or 3+ years in a professional office setting Strong multitasking and organizational skills Excellent communication and phone etiquette Familiarity with local geography and dispatch/CRM software (ServiceTitan experience is a plus!) Ready to be the driving force behind our service success?
Apply today
and grow with a company that values your impact!