State of Colorado
TEMPORARY CUSTOMER SERVICE REPRESENTATIVE - FORT COLLINS
State of Colorado, Fort Collins, Colorado, us, 80523
TEMPORARY CUSTOMER SERVICE REPRESENTATIVE - FORT COLLINS
Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5048175)
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TEMPORARY CUSTOMER SERVICE REPRESENTATIVE - FORT COLLINS
Salary
$18.00 Hourly
Location
Fort Collins, CO
Job Type
Temporary (9 months or less)
Job Number
2025TEMP- PMA165
Department
Department of Natural Resources
Division
Colorado Parks & Wildlife
Opening Date
08/18/2025
Closing Date
Continuous
FLSA
Determined by Position
Primary Physical Work Address
317 W Prospect Rd, Fort Collins CO
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
Patrick Warnes patrick.warnes@state.co.us
Type of Announcement
This is a temporary position. Applications will be considered from residents and non-residents of Colorado.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
TEMPORARY POSITION ( 9 MONTHS OR LESS) - PAYING $18.00 PER HOUR EMPLOYMENT STARTS 10/07/2025 THROUGH APPROXIMATELY 04/17/2025 .
To apply, please submit your application and attach a cover letter and resume. This announcement will remain open until FILLED. You are encouraged to apply early.
The mission of the Colorado Department of Natural Resources is to develop, preserve, and enhance the state's natural resources for the benefit and enjoyment of current and future citizens and visitors. In an effort to build diversity and inclusion we welcome applications from people of diverse backgrounds and abilities.
COLORADO PARKS AND WILDLIFE (CPW)
Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources.
Description of Job
This position will serve as a customer service representative at the CPW Fort Collins Service Center to assist members of the public with their inquiries and purchases. Customer service representatives represent CPW through excellent customer service and proper communication of accurate information to build constituent support and understanding of CPW and its mission. Primary job responsibilities include providing detailed information on a wide range of topics to CPW constituents in person, by phone, and electronically. Job responsibilities can include:
Providing information on hunting for big game, small game, waterfowl, and turkey, fishing, visiting state parks, boating, and other outdoor recreational activities
Selling CPW products such as hunting and fishing licenses, boat, OHV, and snowmobile registrations and permits, and park passes
Interpreting CPW regulations, policies, and State Statutes
Addressing nuisance wildlife concerns and providing information on co-existing with with wildlife
Serving as the customer interface to wildlife officers by handling and dispatching public calls about wildlife violations, injured wildlife, and human-wildlife conflicts
Filling Hunter Education Class supply orders
Performing Chronic Wasting Disease and Mandatory checks on hunter harvested animals
Stocking regulation and educational brochures
Sorting mail and other office administrative duties
Other duties as assigned
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications
Must be 18 years of age or older
Must have a current & valid drivers' license and/or reliable transportation
The work-site will provide some uniform items, however the employee may be required to purchase limited uniform items at their own expense.
Applicants may be subject to successful completion of a comprehensive background check.
Must be willing and able to work 40 hours per week.
Must be available to work Monday thru Friday 8:00 am to 5:00 pm
Previous experience handling money and working with the public preferred.
Possess strong interpersonal communication skills to deliver excellent customer service.
Basic computer skills required (MS Office Suite, Google App Suite)
Ability to work well within a team.
Must be willing and able to work outside which may involve inclement weather.
Preferred Qualifications
Bachelors of Science in Natural Resources, Fish, Wildlife, or Conservation Biology, Environmental Science, or other natural resources related field
Experience in customer service
Experience with or knowledge of hunting, fishing, wildlife, camping, and the Northern Colorado area
Experience working with the general public in person, by phone, and email
Familiarity with Colorado Parks and Wildlife’s website
Possess a strong knowledge of computer fundamentals including Google Suite
Strong work ethic and attention to detail
Ability to multi-task in a fast paced setting
Team Player
Dependable
Excellent organizational and time management skills
Supplemental Information
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.
The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, dnr_hr_employeebenefits@state.co.us.
ADAAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact dnr_hr_employeebenefits@state.co.us. at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
E-Verify employer:
The Department of Natural Resources participates in E-Verify (https://secure.neogov.com/images/AgencyImages/jobposting/2027/jobpostings/image/E-Verify_Participating_Employer.jpg) in accordance with the program's Right to Work (https://secure.neogov.com/images/AgencyImages/jobposting/2027/jobpostings/image/ier_righttoworkposter-%20jpeg(1).jpg) for all newly-hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you are required to submit original documents to verify your eligibility to work in the U.S. Learn more (https://www.e-verify.gov/) about E-Verify, including your rights and responsibilities.
Toll–Free Applicant Support - Technical Help
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt upload (attach) it. The Human Resources Office will be unable to assist with these types of technical issues.
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Are you 18 years of age or older?
Yes
No
02
Do you have a current & valid drivers' license or reliable transportation?
Yes
No
03
Are you willing and able to work evenings, weekends and holidays?
Yes
No
04
Please select which areas of experience your work or personal history includes (check all that apply):
Customer Service
Environmental Education
MS Office Suite (Word, Excel, PowerPoint, etc)
Google Application Suite (Gmail, Drive, Sheets, etc)
Prior Colorado Parks & Wildlife work or volunteer experience
05
Are you a student or have you graduated within the past 3 years?
Yes
No
06
If yes, please describe your program or degree:
07
Please describe how your work experience translates to your ability to successfully perform this position's job functions:
08
Please confirm your understanding that successful completion and passing of background screening may be required for placement in this position.
I understand and accept these terms.
09
This is a temporary position starting at $19.00-$22.00 per hour and is anticipated to not exceed 9-months. Please acknowledge your acceptance of these terms:
I understand and accept these terms
Required Question
Employer
State of Colorado
Address
See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, --
Website
https://careers.colorado.gov/
Apply
Please verify your email addressVerify Email
Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5048175)
Apply
TEMPORARY CUSTOMER SERVICE REPRESENTATIVE - FORT COLLINS
Salary
$18.00 Hourly
Location
Fort Collins, CO
Job Type
Temporary (9 months or less)
Job Number
2025TEMP- PMA165
Department
Department of Natural Resources
Division
Colorado Parks & Wildlife
Opening Date
08/18/2025
Closing Date
Continuous
FLSA
Determined by Position
Primary Physical Work Address
317 W Prospect Rd, Fort Collins CO
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
Patrick Warnes patrick.warnes@state.co.us
Type of Announcement
This is a temporary position. Applications will be considered from residents and non-residents of Colorado.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
TEMPORARY POSITION ( 9 MONTHS OR LESS) - PAYING $18.00 PER HOUR EMPLOYMENT STARTS 10/07/2025 THROUGH APPROXIMATELY 04/17/2025 .
To apply, please submit your application and attach a cover letter and resume. This announcement will remain open until FILLED. You are encouraged to apply early.
The mission of the Colorado Department of Natural Resources is to develop, preserve, and enhance the state's natural resources for the benefit and enjoyment of current and future citizens and visitors. In an effort to build diversity and inclusion we welcome applications from people of diverse backgrounds and abilities.
COLORADO PARKS AND WILDLIFE (CPW)
Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources.
Description of Job
This position will serve as a customer service representative at the CPW Fort Collins Service Center to assist members of the public with their inquiries and purchases. Customer service representatives represent CPW through excellent customer service and proper communication of accurate information to build constituent support and understanding of CPW and its mission. Primary job responsibilities include providing detailed information on a wide range of topics to CPW constituents in person, by phone, and electronically. Job responsibilities can include:
Providing information on hunting for big game, small game, waterfowl, and turkey, fishing, visiting state parks, boating, and other outdoor recreational activities
Selling CPW products such as hunting and fishing licenses, boat, OHV, and snowmobile registrations and permits, and park passes
Interpreting CPW regulations, policies, and State Statutes
Addressing nuisance wildlife concerns and providing information on co-existing with with wildlife
Serving as the customer interface to wildlife officers by handling and dispatching public calls about wildlife violations, injured wildlife, and human-wildlife conflicts
Filling Hunter Education Class supply orders
Performing Chronic Wasting Disease and Mandatory checks on hunter harvested animals
Stocking regulation and educational brochures
Sorting mail and other office administrative duties
Other duties as assigned
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications
Must be 18 years of age or older
Must have a current & valid drivers' license and/or reliable transportation
The work-site will provide some uniform items, however the employee may be required to purchase limited uniform items at their own expense.
Applicants may be subject to successful completion of a comprehensive background check.
Must be willing and able to work 40 hours per week.
Must be available to work Monday thru Friday 8:00 am to 5:00 pm
Previous experience handling money and working with the public preferred.
Possess strong interpersonal communication skills to deliver excellent customer service.
Basic computer skills required (MS Office Suite, Google App Suite)
Ability to work well within a team.
Must be willing and able to work outside which may involve inclement weather.
Preferred Qualifications
Bachelors of Science in Natural Resources, Fish, Wildlife, or Conservation Biology, Environmental Science, or other natural resources related field
Experience in customer service
Experience with or knowledge of hunting, fishing, wildlife, camping, and the Northern Colorado area
Experience working with the general public in person, by phone, and email
Familiarity with Colorado Parks and Wildlife’s website
Possess a strong knowledge of computer fundamentals including Google Suite
Strong work ethic and attention to detail
Ability to multi-task in a fast paced setting
Team Player
Dependable
Excellent organizational and time management skills
Supplemental Information
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.
The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, dnr_hr_employeebenefits@state.co.us.
ADAAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact dnr_hr_employeebenefits@state.co.us. at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
E-Verify employer:
The Department of Natural Resources participates in E-Verify (https://secure.neogov.com/images/AgencyImages/jobposting/2027/jobpostings/image/E-Verify_Participating_Employer.jpg) in accordance with the program's Right to Work (https://secure.neogov.com/images/AgencyImages/jobposting/2027/jobpostings/image/ier_righttoworkposter-%20jpeg(1).jpg) for all newly-hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you are required to submit original documents to verify your eligibility to work in the U.S. Learn more (https://www.e-verify.gov/) about E-Verify, including your rights and responsibilities.
Toll–Free Applicant Support - Technical Help
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt upload (attach) it. The Human Resources Office will be unable to assist with these types of technical issues.
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Are you 18 years of age or older?
Yes
No
02
Do you have a current & valid drivers' license or reliable transportation?
Yes
No
03
Are you willing and able to work evenings, weekends and holidays?
Yes
No
04
Please select which areas of experience your work or personal history includes (check all that apply):
Customer Service
Environmental Education
MS Office Suite (Word, Excel, PowerPoint, etc)
Google Application Suite (Gmail, Drive, Sheets, etc)
Prior Colorado Parks & Wildlife work or volunteer experience
05
Are you a student or have you graduated within the past 3 years?
Yes
No
06
If yes, please describe your program or degree:
07
Please describe how your work experience translates to your ability to successfully perform this position's job functions:
08
Please confirm your understanding that successful completion and passing of background screening may be required for placement in this position.
I understand and accept these terms.
09
This is a temporary position starting at $19.00-$22.00 per hour and is anticipated to not exceed 9-months. Please acknowledge your acceptance of these terms:
I understand and accept these terms
Required Question
Employer
State of Colorado
Address
See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, --
Website
https://careers.colorado.gov/
Apply
Please verify your email addressVerify Email