Williams Lea
Hybrid Sr. Administrative Associate, Monday - Friday 9AM - 6PM
Williams Lea, Wheeling, West Virginia, United States, 26003
Job Title
Job duties (* denotes an "essential function") *Utilize appropriate logs and/or tracking software for all administrative support work *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support *Use established procedures, standards and formats to complete administrative requests to client satisfaction *Communicate with team members, lead, supervisor or client on job or deadline concerns *Meet contracted deadlines for service delivery to our clients *Troubleshoot basic software or hardware problems Help to foster a proactive environment of continuous service enhancement and relationship building with the client Perform quality assurance on work of others, as requested Adhere to Williams Lea policies, in addition to client policies Use equipment and supplies in a cost efficient manner
Job duties (* denotes an "essential function") *Utilize appropriate logs and/or tracking software for all administrative support work *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support *Use established procedures, standards and formats to complete administrative requests to client satisfaction *Communicate with team members, lead, supervisor or client on job or deadline concerns *Meet contracted deadlines for service delivery to our clients *Troubleshoot basic software or hardware problems Help to foster a proactive environment of continuous service enhancement and relationship building with the client Perform quality assurance on work of others, as requested Adhere to Williams Lea policies, in addition to client policies Use equipment and supplies in a cost efficient manner