Florida State Jobs
Senior Clerk
The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission to protect, promote, and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work. Your specific responsibilities include: Performs receptionist/clerical duties. Registers/Check-In clients in the Health Management System (HMS), ensuring necessary fields are completed for data input. Enters accurate and updated data for demographic, insurance and financial information into HMS and other FDOH-Polk approved databases. Verifies the required eligibilities i.e. financial, insurance, etc. Obtain any authorizations in accordance to policy and procedures. Scans collected client's information in the HMS and other FDOH-Polk approved Electronic Records. Schedules and confirms appointments (telephonically), and reviews appointment logs, answers telephones, complete appointment/eligibility reminder calls in accordance to policy. Ensures clients are checked in timely in accordance to the schedule and or arrival time in accordance to procedures. Completes the program specific Superbills for each client. Checks-Out clients and schedule follow up appointments in accordance to the scheduling templates and guidelines in HMS. Completes appointment or financial eligibility reminder calls, as required/requested. Documents will be scanned daily using the correct naming convention, client identifier placed on documents and save to the correct place (i.e. clinical or document). Scanned documents will be reviewed to ensure they are legible in the HMS system. Required knowledge, skills, and abilities include: Ability to operate commonly used office equipment such as computers, printers, fax machine, label maker, paper shredder. Ability to use Microsoft Office products (Outlook, Excel, Word, Access, PowerPoint). Knowledge of general office procedures and practices. Knowledge of correct grammar usage. Knowledge of basic arithmetic. Ability to prepare reports and correspondence. Ability to plan, organize and coordinate work activities. Ability to develop and implement office procedures. Ability to follow instructions. Ability to review data for accuracy and completeness. Ability to perform basic arithmetical calculations. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to obtain information from FMMIS (Florida Medicaid Management Information System). Qualifications include: High School Diploma Valid Driver's License Other job-related requirements for this position include: Emergency Duty: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Confidentiality: Incumbent may have access to records containing Social Security numbers in the performance of their job duties. Where you will work: Lakeland, FL The benefits of working for the State of Florida include: Annual and Sick Leave benefits Nine paid holidays and one Personal Holiday each year State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options Retirement plan options, including employer contributions Flexible Spending Accounts Tuition waivers And more! For a more complete list of benefits, including monthly costs, visit
www.mybenefits.myflorida.com .
The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission to protect, promote, and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work. Your specific responsibilities include: Performs receptionist/clerical duties. Registers/Check-In clients in the Health Management System (HMS), ensuring necessary fields are completed for data input. Enters accurate and updated data for demographic, insurance and financial information into HMS and other FDOH-Polk approved databases. Verifies the required eligibilities i.e. financial, insurance, etc. Obtain any authorizations in accordance to policy and procedures. Scans collected client's information in the HMS and other FDOH-Polk approved Electronic Records. Schedules and confirms appointments (telephonically), and reviews appointment logs, answers telephones, complete appointment/eligibility reminder calls in accordance to policy. Ensures clients are checked in timely in accordance to the schedule and or arrival time in accordance to procedures. Completes the program specific Superbills for each client. Checks-Out clients and schedule follow up appointments in accordance to the scheduling templates and guidelines in HMS. Completes appointment or financial eligibility reminder calls, as required/requested. Documents will be scanned daily using the correct naming convention, client identifier placed on documents and save to the correct place (i.e. clinical or document). Scanned documents will be reviewed to ensure they are legible in the HMS system. Required knowledge, skills, and abilities include: Ability to operate commonly used office equipment such as computers, printers, fax machine, label maker, paper shredder. Ability to use Microsoft Office products (Outlook, Excel, Word, Access, PowerPoint). Knowledge of general office procedures and practices. Knowledge of correct grammar usage. Knowledge of basic arithmetic. Ability to prepare reports and correspondence. Ability to plan, organize and coordinate work activities. Ability to develop and implement office procedures. Ability to follow instructions. Ability to review data for accuracy and completeness. Ability to perform basic arithmetical calculations. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to obtain information from FMMIS (Florida Medicaid Management Information System). Qualifications include: High School Diploma Valid Driver's License Other job-related requirements for this position include: Emergency Duty: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Confidentiality: Incumbent may have access to records containing Social Security numbers in the performance of their job duties. Where you will work: Lakeland, FL The benefits of working for the State of Florida include: Annual and Sick Leave benefits Nine paid holidays and one Personal Holiday each year State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options Retirement plan options, including employer contributions Flexible Spending Accounts Tuition waivers And more! For a more complete list of benefits, including monthly costs, visit
www.mybenefits.myflorida.com .