TWO MEN AND A TRUCK
Customer Service Representative
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
• PTO Vacation and Holidays • Career advancement opportunities. • Shift Information: M thru S What You'll Do
• Provide outstanding customer service on all calls and online inquiries. • Recommend moving services and products based on cost, availability, and customer specifications. • Input information into internal move software to provide accurate moving estimates and schedule moves. • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns. • Prepare move-related paperwork and documents. • All other duties as assigned. What We're Looking For
• High school diploma or GED; Associate degree in a related field preferred. Clean driving record. • At least 1 year of sales and/or customer service experience. • Excellent customer service skills: effective listening and communication. • Ability to multi-task and enter customer data into move software while on the phone. • Confidence to initiate customer contact and comfortable asking for the sale. • Willing to submit to pre-employment background check and drug screen. • Creative problem-solving skills. • Exceptional organization and time management skills. • Strong team player who works productively with a wide range of people and personalities. • Bilingual is a plus.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Toledo/Perrysburg, OH.
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
• PTO Vacation and Holidays • Career advancement opportunities. • Shift Information: M thru S What You'll Do
• Provide outstanding customer service on all calls and online inquiries. • Recommend moving services and products based on cost, availability, and customer specifications. • Input information into internal move software to provide accurate moving estimates and schedule moves. • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns. • Prepare move-related paperwork and documents. • All other duties as assigned. What We're Looking For
• High school diploma or GED; Associate degree in a related field preferred. Clean driving record. • At least 1 year of sales and/or customer service experience. • Excellent customer service skills: effective listening and communication. • Ability to multi-task and enter customer data into move software while on the phone. • Confidence to initiate customer contact and comfortable asking for the sale. • Willing to submit to pre-employment background check and drug screen. • Creative problem-solving skills. • Exceptional organization and time management skills. • Strong team player who works productively with a wide range of people and personalities. • Bilingual is a plus.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Toledo/Perrysburg, OH.