Telecare
Office Coordinator II - Mental Health PHF 372
Telecare, San Jose, California, United States, 95112
Office Coordinator II - Mental Health PHF 372
The Office Coordinator II plans and organizes a variety of administrative and financial operations functions to support business operations. Telecare's program in Santa Clara County is a 100-member high-fidelity Assertive Community Treatment (ACT) program for adults and older adults with severe and persistent mental illness (SPMI), co-occurring substance use issues, and/or other challenging and complex needs that increase their risk for poor treatment outcomes. Wraparound services and supports will not only include clinical interventions, such as multidisciplinary assessment and treatment, team-based case management, 24/7/365 crisis intervention, medication support, and integrated co-occurring substance abuse services, but also non-mental health support in such areas as community integration, housing, employment and education, transportation, and benefits. Shifts Available: Full-Time: Monday - Friday, 8:30 - 5pm Expected starting wage range is $68,640.00 - $83,588.97. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. Essential Functions: Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders Finance driven Job Duties: Performs insurance verification Provides support and direction for financial requests for staff and members served Provides Training and direction to ensure compliance with fiscal policies and procedures Facilitates Rep Payee services Facilitates Trust Banking services Prepares and validates payroll Enters AP batches weekly into accounting software Monitors client eligibility at admission/enrollment and throughout stay Prepares and reviews credit card entries Provides and maintains revenue information; provides billing information to A/R department and County agencies Records and deposits cash receipts Determines monthly journal entries required and confirms correct information is on reports Organizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and procedures Medical Records driven job duties: Closes Charts per procedures Sets up Charts per checklists Basic chart preparation and following checklists for charts to assure compliance with standards (notes deficiencies) Orders medical records forms and supplies Safeguards confidential information per policies and requirements Human Resources driven job duties: Runs compliance reports in systems including TOP/Relias and makes strategies to assure compliance Plans recruitment efforts for open positions with Administrator Provides back up regarding HR related duties to other locations when required Maintains personnel files per standard and checklist Distributes HR information to program personnel as directed by Corporate HR Assists in promoting open positions Schedules Interviews, prescreens potential candidates, checks references, schedules physicals, creates conditional offer packets and coordinates the conditional offer process Tracks new hire paperwork and documentation including credentialing Enters information into TOP/Relias Runs and tracks MVR reports Processes Shoes for crew's orders Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings Close out terminated files Information Technology driven job duties: Acts as point of contact between program and IT for maintenance of phones, computers, hardware, and software Provides limited computer systems support to staff Program/Department driven job duties: Inventory and purchasing for program related supplies/equipment Coordinate work events Assist with staff scheduling Order supplies (food, office, maintenance) Assist with events Prepares correspondence, agendas, meeting minutes/notes Assists leadership with special projects May serve as a relief or back up for the receptionist or other Administrative positions Calendars administrative tasks including MOU expirations, safety meetings, drills, etc. Helps coordinate and address maintenance requests Helps facilitate staff scheduling Qualifications Required: High School or GED Two (2) years of Office Administration or one (1) year experience with an Associates degree One (1) year experience in a healthcare field Knowledgeable and proficient in MS Office programs Experienced entering data into computer systems All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid drivers license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply. Valid and current drivers license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)
The Office Coordinator II plans and organizes a variety of administrative and financial operations functions to support business operations. Telecare's program in Santa Clara County is a 100-member high-fidelity Assertive Community Treatment (ACT) program for adults and older adults with severe and persistent mental illness (SPMI), co-occurring substance use issues, and/or other challenging and complex needs that increase their risk for poor treatment outcomes. Wraparound services and supports will not only include clinical interventions, such as multidisciplinary assessment and treatment, team-based case management, 24/7/365 crisis intervention, medication support, and integrated co-occurring substance abuse services, but also non-mental health support in such areas as community integration, housing, employment and education, transportation, and benefits. Shifts Available: Full-Time: Monday - Friday, 8:30 - 5pm Expected starting wage range is $68,640.00 - $83,588.97. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. Essential Functions: Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders Finance driven Job Duties: Performs insurance verification Provides support and direction for financial requests for staff and members served Provides Training and direction to ensure compliance with fiscal policies and procedures Facilitates Rep Payee services Facilitates Trust Banking services Prepares and validates payroll Enters AP batches weekly into accounting software Monitors client eligibility at admission/enrollment and throughout stay Prepares and reviews credit card entries Provides and maintains revenue information; provides billing information to A/R department and County agencies Records and deposits cash receipts Determines monthly journal entries required and confirms correct information is on reports Organizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and procedures Medical Records driven job duties: Closes Charts per procedures Sets up Charts per checklists Basic chart preparation and following checklists for charts to assure compliance with standards (notes deficiencies) Orders medical records forms and supplies Safeguards confidential information per policies and requirements Human Resources driven job duties: Runs compliance reports in systems including TOP/Relias and makes strategies to assure compliance Plans recruitment efforts for open positions with Administrator Provides back up regarding HR related duties to other locations when required Maintains personnel files per standard and checklist Distributes HR information to program personnel as directed by Corporate HR Assists in promoting open positions Schedules Interviews, prescreens potential candidates, checks references, schedules physicals, creates conditional offer packets and coordinates the conditional offer process Tracks new hire paperwork and documentation including credentialing Enters information into TOP/Relias Runs and tracks MVR reports Processes Shoes for crew's orders Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings Close out terminated files Information Technology driven job duties: Acts as point of contact between program and IT for maintenance of phones, computers, hardware, and software Provides limited computer systems support to staff Program/Department driven job duties: Inventory and purchasing for program related supplies/equipment Coordinate work events Assist with staff scheduling Order supplies (food, office, maintenance) Assist with events Prepares correspondence, agendas, meeting minutes/notes Assists leadership with special projects May serve as a relief or back up for the receptionist or other Administrative positions Calendars administrative tasks including MOU expirations, safety meetings, drills, etc. Helps coordinate and address maintenance requests Helps facilitate staff scheduling Qualifications Required: High School or GED Two (2) years of Office Administration or one (1) year experience with an Associates degree One (1) year experience in a healthcare field Knowledgeable and proficient in MS Office programs Experienced entering data into computer systems All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid drivers license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply. Valid and current drivers license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)