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Customer Integrations Specialist, Entry Level
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Customer Integrations Specialist, Entry Level
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Jobright.ai Customer Integrations Specialist, Entry Level
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Customer Integrations Specialist, Entry Level
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Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: LinkSquares is the leading contract lifecycle management company in the legal industry, providing AI-powered solutions for contract management. The Customer Integrations Specialist will support customers utilizing the Integrations Marketplace, driving value and providing product feedback while managing integration processes and collaborating with internal teams. Responsibilities: • Lead the implementation of Salesforce and API configurations, provide technical guidance, support and instruction on best practices. • Facilitate Discovery and status meetings with customers in a timely and professional manner. • Act as a proactive and organized project manager, guiding new clients through the integration process and shortening time-to-value. • Collaborate across LinkSquares internal teams to strategize on designing and executing upon integration milestones. • Support and troubleshoot functional issues in relation to LinkSquares Integrations. • Facilitate touchpoints and status meetings with customers in a timely and professional manner. • Participate in knowledge transfer sessions, product training, and other strategic initiatives as needed with other teams. • Identify and contribute to voice-of-the-customer based on the day-to-day life of our users and expertise in users’ software ecosystem. • Contribute to the development of best practices, project standards, and methodologies to improve the overall efficiency and effectiveness of all integrations and team processes, policies, & procedures. • Identify opportunities to document best practices and use cases for integrations and participate in sharing that knowledge via documentation and/or training. Qualifications: Required: • 2-4+ years relevant experience in integrations, implementation, support, sales engineering, or technical problem-solving within a SaaS business. • Strong familiarity with CRM Operations (SFDC, HubSpot) or APIs. • Experience managing multiple projects and requests. • High attention to detail and strong communication skills. • The ability to prioritize quickly in a fast-paced environment. Preferred: • Familiarity with some Salesforce Admin knowledge: Settings, Flows, Object Management, and Dev Console. • A positive attitude and a drive to take initiative. Company: LinkSquares is an AI-powered contract lifecycle management platform for in-house legal teams. Founded in 2015, headquartered in Boston, Massachusetts, USA, team size 201-500 employees, currently Growth Stage. LinkSquares has a track record of offering H1B sponsorships. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Project Management Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Customer Specialist” roles.
Boston, MA $50,000.00-$52,000.00 3 months ago Boston, MA $50,000.00-$52,000.00 2 weeks ago Customer Service Representative - Boston (BOS) Full time
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Customer Service Representative - 32 hours/week
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Join to apply for the
Customer Integrations Specialist, Entry Level
role at
Jobright.ai Customer Integrations Specialist, Entry Level
3 days ago Be among the first 25 applicants Join to apply for the
Customer Integrations Specialist, Entry Level
role at
Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: LinkSquares is the leading contract lifecycle management company in the legal industry, providing AI-powered solutions for contract management. The Customer Integrations Specialist will support customers utilizing the Integrations Marketplace, driving value and providing product feedback while managing integration processes and collaborating with internal teams. Responsibilities: • Lead the implementation of Salesforce and API configurations, provide technical guidance, support and instruction on best practices. • Facilitate Discovery and status meetings with customers in a timely and professional manner. • Act as a proactive and organized project manager, guiding new clients through the integration process and shortening time-to-value. • Collaborate across LinkSquares internal teams to strategize on designing and executing upon integration milestones. • Support and troubleshoot functional issues in relation to LinkSquares Integrations. • Facilitate touchpoints and status meetings with customers in a timely and professional manner. • Participate in knowledge transfer sessions, product training, and other strategic initiatives as needed with other teams. • Identify and contribute to voice-of-the-customer based on the day-to-day life of our users and expertise in users’ software ecosystem. • Contribute to the development of best practices, project standards, and methodologies to improve the overall efficiency and effectiveness of all integrations and team processes, policies, & procedures. • Identify opportunities to document best practices and use cases for integrations and participate in sharing that knowledge via documentation and/or training. Qualifications: Required: • 2-4+ years relevant experience in integrations, implementation, support, sales engineering, or technical problem-solving within a SaaS business. • Strong familiarity with CRM Operations (SFDC, HubSpot) or APIs. • Experience managing multiple projects and requests. • High attention to detail and strong communication skills. • The ability to prioritize quickly in a fast-paced environment. Preferred: • Familiarity with some Salesforce Admin knowledge: Settings, Flows, Object Management, and Dev Console. • A positive attitude and a drive to take initiative. Company: LinkSquares is an AI-powered contract lifecycle management platform for in-house legal teams. Founded in 2015, headquartered in Boston, Massachusetts, USA, team size 201-500 employees, currently Growth Stage. LinkSquares has a track record of offering H1B sponsorships. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Project Management Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Customer Specialist” roles.
Boston, MA $50,000.00-$52,000.00 3 months ago Boston, MA $50,000.00-$52,000.00 2 weeks ago Customer Service Representative - Boston (BOS) Full time
Customer Service Representative - 24 hours/week
Customer Relationship Management Specialist
Boston, MA $72,000.00-$108,000.00 19 hours ago Boston, MA $138,343.00-$180,789.00 1 day ago Customer Service Representative - No Experience Required!
Customer Service Representative - Lab 9:30am-6pm
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Boston, MA $86,000.00-$118,000.00 2 weeks ago Customer Service Specialist - Topo Athletic (HYBRID)
Customer Service Representative- Edenred US
Customer Success Manager: Medical Devices
Greater Boston $170,000.00-$190,000.00 6 days ago Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Customer Service Representative - 32 hours/week
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr