NVIDIA
Senior Hardware Customer Quality Engineer
Join to apply for the
Senior Hardware Customer Quality Engineer
role at
NVIDIA Senior Hardware Customer Quality Engineer
Join to apply for the
Senior Hardware Customer Quality Engineer
role at
NVIDIA We are looking for a Hardware Customer Quality Engineer in an individual contributor role to support our customer quality assurance activities, stationed in Santa Clara, California! Your main role will be establishing a working level relationship with your customers, collaborating with customers on problem resolutions/complaints, and you will be the voice of the customer to the internal teams.
What You Will Be Doing
Participate/lead conference calls and F2F meetings with Customers related to quality weekly/monthly Track Customer quality metrics with regular reporting to the customer and internal management Coordinate and participate in Customer audits for NVIDIA HQ and contract manufacturers In crisis/customer critical issue situations, quickly assimilate technical details to: (a) Understand the critical elements of the issue and provide direction to the working team (b) Comprehend the significance of results from various technical activities and formulate responses to customers Craft customer presentations covering statuses of root cause, risk assessments, corrective actions, preventative actions and recovery plans for complaints. Write, review, and/or edit 8D reports for customer consumption. Work cross functionally with various internal organizations to resolve product failures. Constantly drive problem resolution by providing leadership and direction. Coordinating internal activities to assess risk on product failures.
What We Need To See
BS or MS degree from a leading university in electrical engineering, quality, or related technical discipline (or equivalent experience) 8+ years of experience in electronics customer quality role. Customer interface experience critical. Quickly comprehend technical details relevant to understanding customer complaints Excellent proficiency with 8D problem solving tools/methods Excellent written and oral communication skills Interpersonal skills, with a logical approach to problem solving, good time management, and task prioritization skills Dedicated and able to work with minimum supervision Strong leadership skills with experience coordinating teams with multiple disciplines Proficient using MS Office software tools, data analytical tools, and email communications
Ways To Stand Out From The Crowd
Background of semiconductor manufacturing processes such as Si fab, Package assembly and Final test Knowledge of SMT and PCBA manufacturing practices and controls Background of electronics reliability standards at the component, board, or system level Knowledge of server system hardware and design, development, architecture, failure analysis, or testing Proven history of developing close working relationships with customer quality teams and using structured problem solving to find solutions to their issues.
With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative and autonomous, with a genuine passion for technology, we want to hear from you.
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 160,000 USD - 253,000 USD for Level 4, and 192,000 USD - 304,750 USD for Level 5.
You will also be eligible for equity and benefits .
Applications for this job will be accepted at least until August 19, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
JR2001814
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Quality Assurance Industries Computer Hardware Manufacturing, Software Development, and Computers and Electronics Manufacturing Referrals increase your chances of interviewing at NVIDIA by 2x Get notified about new Customer Quality Engineer jobs in
Santa Clara, CA . Customer Quality Engineer - Automotive and Tegra
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#J-18808-Ljbffr
Join to apply for the
Senior Hardware Customer Quality Engineer
role at
NVIDIA Senior Hardware Customer Quality Engineer
Join to apply for the
Senior Hardware Customer Quality Engineer
role at
NVIDIA We are looking for a Hardware Customer Quality Engineer in an individual contributor role to support our customer quality assurance activities, stationed in Santa Clara, California! Your main role will be establishing a working level relationship with your customers, collaborating with customers on problem resolutions/complaints, and you will be the voice of the customer to the internal teams.
What You Will Be Doing
Participate/lead conference calls and F2F meetings with Customers related to quality weekly/monthly Track Customer quality metrics with regular reporting to the customer and internal management Coordinate and participate in Customer audits for NVIDIA HQ and contract manufacturers In crisis/customer critical issue situations, quickly assimilate technical details to: (a) Understand the critical elements of the issue and provide direction to the working team (b) Comprehend the significance of results from various technical activities and formulate responses to customers Craft customer presentations covering statuses of root cause, risk assessments, corrective actions, preventative actions and recovery plans for complaints. Write, review, and/or edit 8D reports for customer consumption. Work cross functionally with various internal organizations to resolve product failures. Constantly drive problem resolution by providing leadership and direction. Coordinating internal activities to assess risk on product failures.
What We Need To See
BS or MS degree from a leading university in electrical engineering, quality, or related technical discipline (or equivalent experience) 8+ years of experience in electronics customer quality role. Customer interface experience critical. Quickly comprehend technical details relevant to understanding customer complaints Excellent proficiency with 8D problem solving tools/methods Excellent written and oral communication skills Interpersonal skills, with a logical approach to problem solving, good time management, and task prioritization skills Dedicated and able to work with minimum supervision Strong leadership skills with experience coordinating teams with multiple disciplines Proficient using MS Office software tools, data analytical tools, and email communications
Ways To Stand Out From The Crowd
Background of semiconductor manufacturing processes such as Si fab, Package assembly and Final test Knowledge of SMT and PCBA manufacturing practices and controls Background of electronics reliability standards at the component, board, or system level Knowledge of server system hardware and design, development, architecture, failure analysis, or testing Proven history of developing close working relationships with customer quality teams and using structured problem solving to find solutions to their issues.
With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative and autonomous, with a genuine passion for technology, we want to hear from you.
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 160,000 USD - 253,000 USD for Level 4, and 192,000 USD - 304,750 USD for Level 5.
You will also be eligible for equity and benefits .
Applications for this job will be accepted at least until August 19, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
JR2001814
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Quality Assurance Industries Computer Hardware Manufacturing, Software Development, and Computers and Electronics Manufacturing Referrals increase your chances of interviewing at NVIDIA by 2x Get notified about new Customer Quality Engineer jobs in
Santa Clara, CA . Customer Quality Engineer - Automotive and Tegra
Santa Clara, CA $132,000.00-$253,000.00 5 days ago San Jose, CA $141,280.00-$211,920.00 2 weeks ago Mountain View, CA $196,000.00-$248,000.00 1 week ago Staff Supplier Quality Engineer - Mechanical (Remote or Hybrid)
Mountain View, CA $150,000.00-$200,000.00 3 weeks ago San Jose, CA $142,000.00-$221,605.00 1 week ago Fremont, CA $89,579.00-$134,369.00 2 days ago San Jose, CA $159,800.00-$202,300.00 2 weeks ago Supplier Quality Engineer, Body in White
San Jose, CA $110,000.00-$135,000.00 1 week ago Santa Clara, CA $140,000.00-$264,500.00 5 days ago Fremont, CA $90,000.00-$100,000.00 1 month ago Sr. Customer Quality Leader, Lucid Technologies
Customer & Product Quality Engineering Manager
San Jose, CA $170,000.00-$210,000.00 21 hours ago Santa Clara, CA $108,000.00-$224,250.00 5 days ago Fremont, CA $90,000.00-$100,000.00 1 month ago San Jose, CA $100,000.00-$130,000.00 1 week ago San Mateo, CA $147,000.00-$200,000.00 1 day ago San Jose, CA $130,000.00-$154,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr