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Job Summary:
Paperless Parts is a SaaS startup helping manufacturers quote faster and win more work. As a Solution Architect, you will bridge the gap between customer business needs and product capabilities, working closely with Sales and Professional Services teams to deliver technically sound solutions. This role involves engaging in pre-sales activities, leading implementation projects, and ensuring successful solution delivery.
Responsibilities:
• Lead technical design and business process discovery sessions to identify client requirements, uncover operational challenges, align solutions with strategic business goals, and develop a scope of work.
• Develop and deliver customized solution proposals tailored to client-specific use cases.
• Create statements of work and pricing for custom services engagements.
• Provide technical guidance on software integration, deployment, hosting, and security considerations.
• Partner closely with Account Executives to drive sales opportunities and build strong customer relationships.
• Support the development of business and technical content for proposals, statements of work, and best practices ensuring alignment with customer needs.
• Provide design and deliver support for high-impact solutions by collaborating with Professional Services teams to translate customer requirements into actionable technical architectures and implementation plans.
• Collaborate cross-functionally with Product, Engineering, and Services teams to ensure successful solution delivery.
• Provide structured product and industry feedback to internal teams to influence product roadmap and ensure alignment with customer needs and market trends.
• Represent Paperless Parts at customer sites and industry events; travel up to 25% as needed.
Qualifications:
Required:
• Bachelor's degree in Business, Computer Science, Mechanical Engineering, or a related field.
• Minimum 3 years of experience in a Solution Architect, Sales Engineer, Consultant, or similar client-facing technical role.
• Hands-on experience designing and delivering integrated solutions using modern APIs.
• Solid understanding of manufacturing workflows, processes, and digital transformation challenges.
• Strong ability to quickly learn and apply technical concepts in dynamic environments.
• Proven success in conducting discovery sessions and translating client needs into viable solutions.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong communication and presentation skills; able to explain technical concepts to diverse audiences.
• Collaborative mindset with the ability to build trust and influence both clients and internal stakeholders.
• Willingness to travel up to 25% for client meetings, training, or industry events.
Preferred:
• Proficiency with REST APIs, SQL, and scripting or automation using Python.
Company:
Paperless Parts is a manufacturing intelligence company building a new type of marketplace for custom parts. Founded in 2017, the company is headquartered in Boston, Massachusetts, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Industries
Software Development
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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