Calbee America, Inc.
Position Summary:
At Calbee America's Boardman, MS facility, the Quality Assurance Manager is responsible for overseeing plant quality assurance and sanitation operations to ensure the production of safe, high-quality products that meet all regulatory, customer, and company standards. This role plays a critical part in maintaining and improving food safety systems, managing quality control and sanitation teams, and driving continuous improvement across plant operations. The ideal candidate is a hands-on leader with experience in FDA-regulated food manufacturing, SQF, HACCP, and a strong commitment to compliance, training, and operational excellence.
Key Responsibilities:
Quality Assurance & Food Safety
Sanitation & Compliance
People Leadership & Collaboration
Documentation & Continuous Improvement
Qualifications:
Calbee North America is an equal opportunity employer dedicated to a policy of non-discrimination in employment on the basis of race, color, age, sex, religion, national origin, disability, veteran status, citizenship, ancestry, genetic information, sexual orientation, gender identity, marital or familial status or any other legally protected status.
At Calbee America's Boardman, MS facility, the Quality Assurance Manager is responsible for overseeing plant quality assurance and sanitation operations to ensure the production of safe, high-quality products that meet all regulatory, customer, and company standards. This role plays a critical part in maintaining and improving food safety systems, managing quality control and sanitation teams, and driving continuous improvement across plant operations. The ideal candidate is a hands-on leader with experience in FDA-regulated food manufacturing, SQF, HACCP, and a strong commitment to compliance, training, and operational excellence.
Key Responsibilities:
Quality Assurance & Food Safety
- Lead and develop QA and Sanitation team members to achieve safety, quality, service, and cost targets.
- Oversee daily quality operations, including inspections, product testing, and compliance with HACCP, SQF, GMP, SOPs, and regulatory standards.
- Serve as the site's SQF Practitioner and Food Safety Decision Maker, ensuring adherence to internal programs and regulatory requirements.
- Manage and maintain food safety and quality systems including audits, corrective actions, and documentation.
- Analyze product quality data (e.g., net weights, moisture, microbiology) and implement improvements as needed.
- Ensure quality systems are implemented across production, warehouse, sanitation, and maintenance areas.
Sanitation & Compliance
- Oversee sanitation operations and pest control programs to ensure compliance with company and regulatory standards (FDA, USDA, OSHA, etc.).
- Supervise and schedule sanitation team members to ensure effective cleaning and sanitation of the facility and equipment.
- Provide sanitation-related training and monitor employee practices to ensure food safety and hygiene protocols are consistently followed.
People Leadership & Collaboration
- Train and develop QA and Sanitation teams on SQF, HACCP, and food safety requirements.
- Conduct regular team meetings to communicate goals, performance metrics, and initiatives.
- Partner with HR on staffing, performance management, and development planning.
- Collaborate cross-functionally with Production, Maintenance, and R&D to support operational goals.
Documentation & Continuous Improvement
- Ensure accurate and timely documentation to support internal audits, regulatory compliance, and continuous improvement.
- Maintain records of inspections, certifications, and quality metrics; participate in system reviews and updates.
- Lead and support internal and third-party audits to ensure plant readiness and adherence to food safety systems.
Qualifications:
- Bachelor's degree in food science, Microbiology, or related field required.
- 5+ years of experience in food manufacturing with a focus on quality and sanitation.
- 3+ years of management experience
- Strong working knowledge of SQF, HACCP, GMPs, and regulatory compliance.
- Proven leadership and communication skills with the ability to lead change and drive results.
- SQF Practitioner certification preferred.
- PCQI, HACCP certification required.
Calbee North America is an equal opportunity employer dedicated to a policy of non-discrimination in employment on the basis of race, color, age, sex, religion, national origin, disability, veteran status, citizenship, ancestry, genetic information, sexual orientation, gender identity, marital or familial status or any other legally protected status.