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Bay State Milling

Manager, Regional Quality Assurance

Bay State Milling, Platteville

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SUMMARY
The position of Quality Assurance manager is responsible for all facets of the operation of the Quality Assurance and Food Safety functions across two Colorado locations: Platteville and Sterling. The duties expected include: accurate analysis of samples, recording of results and distribution of results to appropriate individuals, routine shipment of samples to outside laboratories for analyses not performed in house, monitoring product specifications and making changes in product specifications as needed, establishing wheat blends to meet specifications of flour to be produced, overseeing functional operation of regulatory programs to assure plant compliance, (including HACCP, GMP's, Master Sanitation Schedules, BRC standards and FDA standards), championing Root Cause/Corrective Action activities. monitoring effectiveness of recalls. Communicating with customers is a vital function performed by the Quality Assurance Manager. Communications include timely submitting of C.O.A.'s to the customer and answering customer questions and complaints.
The Quality Assurance Manager will lead all facets of the Quality Assurance Department including Quality Programs, Food Safety, Sanitation Programs, Customer Programs, Data Management, Process Improvement and Laboratory Analyses and will have a staff of Lab Technicians and Food Safety Supervisor working under their direct supervision to help accomplish the above responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Actively lead and champion Root Cause identification and Corrective Actions.
  • Maintain adherence to the BRC Global Standard for Food Safety with annual certification including processes, programs, documentation and records.
  • Guide and lead the teams in areas of plant sanitation, regulatory inspections and program administration.
  • Collaborate with customer to effectively resolve any quality or food safety related customer complaint.
  • Monitor and report on quality standards, deviations, and cost/value opportunities for all products manufactured at the Platteville or Sterling facility.
  • Ensure quality control lab maintenance.
  • Lead initiatives to support Corporate Quality Assurance business plan and site programs such as safety and recognition.
  • Provide clear communication with all the key stakeholders to ensure QA vision is understood and implemented correctly.
  • Provide technical leadership and expertise within the field of Quality Assurance and Testing.
  • Ensure that production and other teams adhere to the principles, guidelines and best practices of the QA strategy as defined.
  • Direct activities of each plant's quality assurance team including selection, training and leadership, work schedules, vacations and assigning daily tasks.
  • Lead interviews, onboarding, training and performance evaluation of QA teams.
  • Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for QA teams.
  • Possess the ability to handle conflict effectively.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Bachelor's Degree in Food Science, Cereal Science, Biology, Chemistry, Milling Science or equivalent.
  • 5+ years of laboratory Management, Quality Control or Quality Assurance experience.
  • Technical expertise in all aspects of quality, food safety and sanitation for food manufacturing.
  • Strong working knowledge of food plant operations, production equipment, cleaning and sanitizing procedures, and food quality standards such as HACCP, USDA, FDA, AOAC, FSMA
  • Decisive leadership skills and strong desire to take initiative.
  • Employee management experience including setting clear expectations, defining schedules and milestones, conducting performance reviews, developing career advancement plans, etc.
  • Clear track record of driving continuous improvement; Lean, Six Sigma, Kaizen, or CQE. certification is a plus. Must be able to apply mathematical concepts to practical operational situations.
  • Prior grain milling manufacturing experience is highly preferred.
  • Problem-solver with the ability to define problems, collect data, establish facts and draw valid conclusions. Formal root cause analysis training is a plus.
  • Self-motivated and capable of working independently to meet performance expectations across both locations.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Be able to stand and/or walk for extended periods of time
  • Occasionally required to bend, stoop, kneel crouch or crawl.
  • Routinely sits for long periods of time at a workstation.
  • Finger and hand dexterity to type at a keyboard, and to use laboratory equipment.
  • Vision requirements are close vision, distance vision, color vision and depth perception.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, exposure to routine dust and fumes common to cereal grain processing laboratories is common. Noise level with in the laboratory is moderate most of the time. Noise levels of over 90 decibels may be expected when in the production environment.
FOOD SAFETY/SECURITY REQUIREMENTS
The company is committed to producing and delivering defect-free products. To ensure this, all employees are required to be trained on and adhere to the Good Manufacturing Policies set forth by the Company as they pertain to personnel practices, equipment, and facilities. It is also vital that all employees be aware of their work environment and prevents any accidental or intentional adulteration of products produced at this facility.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.