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Advanced Systems Design

Systems Administrator Intermediate

Advanced Systems Design, Tallahassee, Florida, us, 32318

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Advanced Systems Design is seeking a

Systems Administrator, Intermediate

for

our client located in Tallahassee, FL. This position is onsite in Tallahassee, FL, and requires in-person availability starting day 1. Job Overview: Our Client is in search of a Systems Administrator to play a key role in assisting the Strategic Architecture Services team with monitoring, troubleshooting, and maintaining Power Platform and SharePoint servers and sites. The Systems Administrator will be responsible for working on projects, systems, and/or issues of medium to high complexity, and will be expected to provide daily operations support, maintenance and administration for SharePoint Servers. This position requires ownership of complex issues in order to support Department business. Must interface with members of the OIT and user community to coordinate activities relating to the administration of Power Platform development projects and SharePoint sites. Provides technical consultation and support to users and other Department staff. The Systems Administrator will primarily be tasked with supporting the Power Platform and SharePoint environments, including, but not limited to, the following: Manage, maintain, and troubleshoot the Power Platform applications and the SharePoint on-premises and online server environments to ensure security, availability, and performance. Establish new Power Platform and SharePoint system specifications by consulting with users and analyzing workflow, access, information, and security requirements. Upgrade SharePoint systems by conferring with vendors; developing, testing, evaluating, and installing enhancements. Provide user support and resolve incidents related to Power Platform and SharePoint functionality, permissions, and access control. Assist Power Platform users with simple applications, automated workflows, and dashboards. Perform regular site audits, monitor usage, and ensure optimal performance for SharePoint. Generate reports on usage, issues, and ticket resolutions for Power Platform and SharePoint. Collaborate with end-users to understand requirements and recommend appropriate Power Platform and SharePoint solutions and enhancements to improve functionality, efficiency, and user experience. Maintain documentation for Power Platform and SharePoint solutions, including design documents, best practices, user guides, and troubleshooting guides. Conduct Power Platform and SharePoint training sessions and create knowledge base articles for common user issues. Work closely with other business offices to ensure seamless integration with other enterprise systems. Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Protect the organization's value by keeping information confidential. Accomplish organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Support other IT staff, including developers. Other duties as assigned. Required Qualifications: Must have knowledge of SharePoint Online and/or On-Premises administration, including site management, permissions, and content management. Must have knowledge of supporting Power Platform applications, including Power Apps, Power Automate, and Power BI. Must have knowledge of Microsoft products, including Office 365, OneDrive, and Teams, in an extensive environment. Must have knowledge to troubleshoot and resolve system, application, and integration issues for Power Platform and SharePoint. Knowledge of governance and compliance best practices within the Power Platform and SharePoint environments. Knowledge of diagnosing and resolving technical issues using analytical and problem-solving skills. Knowledge of basic network concepts and web-based application troubleshooting. Knowledge of creating and maintaining user guides, technical documentation, and knowledge base articles. Knowledge of IT service management platforms (e.g., ServiceNow) for ticket management and incident resolution. Knowledge of IIS Administration a plus. The candidate must be able to apply the specific knowledge, skills, and abilities in the following areas: Strong familiarity with all Microsoft Office products, specifically the Office365 (M365) software group. The ability to multi-task, appropriately prioritize, work with minimal supervision, and achieve results in a fast-paced environment is required Able to be trusted with sensitive information Accountable team player who believes no task is too small or too big to tackle Possess a high level of honesty and integrity in all matters Experience at working both independently and in a team-oriented, collaborative environment Advanced interpersonal, written, and oral communication skills Excellent listening and interpersonal skills Ability to conduct research into issues and topics as assigned Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities Must be able to learn, understand, and apply new things quickly Ability to effectively communicate ideas Highly self-motivated and directed Keen attention to detail Proven analytical and creative problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Strong customer service orientation

Preferred Qualifications: The candidate must be able to apply common knowledge, skills, and abilities in the following areas: Initiative: Must be able to comprehend assignments, organize workload, and meet deadlines with little direction. Must be able to monitor and analyze situations to determine the next step. Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. Customer Service: Works well with clients and customers (e.g., business offices, public, or other agencies). Able to assess the customer's needs, provide information or assistance to satisfy expectations, or resolve a problem. Decision Making: Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis. Flexibility: is open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others. Leadership: Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations. Problem Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions, and make recommendations accordingly. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal as an equal member of the team. Quality Assurance: Knowledge of the ideologies, techniques, and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice Education: Bachelor’s degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Advanced Systems Design, Inc. is: A leading Information Technology provider for Federal, State & Local government agencies. A certified minority-owned small business government contractor with capabilities related to Public Health IT, Criminal Justice, Transportation, and Defense. A certified service-disabled veteran-owned company with a proud 42-year track record of providing successful innovative solutions for our government customers. A drug-free workplace in accordance with the Drug-Free Workplace Act of 1988. Applicants who have a signed offer of employment or contractor agreement are subject to:

the pre-employment testing protocol:

background investigation drug screening

Our Employees: Are actively working on next-generation technology projects with the U.S. Department of Veterans Affairs, CDC, and a wide array of Federal, State, and Local agencies throughout the United States Are eligible for wide-ranging benefits and perks, including but not limited to:

Comprehensive Health Insurance with PPO and HDHP/HSA options Dental Insurance Vision Insurance Short/Long-Term Disability Group Life Insurance - Company Paid Voluntary Life Insurance 401(k) Plan with Employer Match Paid Time Off (Vacation/Sick) Holiday Pay - Company Paid Federal Holidays Tuition Assistance Professional Certification Incentive Plan Employee Referral Plan Technology Exposure

For additional information regarding Advanced Systems Design, please check out our WEBSITE

or click HERE for all current job openings. Advanced Systems Design is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.