Drucker + Falk's
Area Property Manager (Raleigh, North Carolina)
Drucker + Falk's, Raleigh, North Carolina, United States, 27601
DRUCKER + FALK
The Area Property Manager is responsible, under the direction of the Director of Multifamily Management, for the operations of a property and to direct personnel and resources to the extent that the property is maintained at all times in good condition with a stable fiscal operation.
TRAVEL IS REQUIRED
Essential Responsibilities
include the following: Train and be responsible for work performed by all staff members under their supervision. Hire and terminate employees in accordance with Drucker + Falk LLC policy. Perform written evaluations of employees and make recommendations for salary increases and/ or advancement. Maintain accurate payroll records as required by the company and adhere to payroll policies and cutoff dates. Adhere to all Drucker + Falk policies. Prepare process and sign all leases and related forms. Assist in collection of rents and handle delinquency matters. Maintain necessary records of all financial transactions for the property. Adhere to all appropriate Drucker + Falk accounting policies, including but not limited to use of account numbers, daily income requirements, expense requirements, accounts payable system, and other monthly items and special accounting items. Prepare daily bank deposits. Purchase necessary office supplies in accordance with Drucker + Falk company policy. Spending authority ceiling within company guidelines. Supervise outside contractors working on the property. Handle all details for move-ins and move-outs, with special attention to apartment inspection check-ins and check-outs. Ensure that residents are provided with a clean, well-maintained community. Work within the budget and notify the Director of any possible variations. Resolve any resident complaints. Report accident and emergency situations to the Directors immediately and prepare the proper reports. Ensure that all maintenance requests are handled on an immediate basis if possible, and that all
residents are notified if there must be a delay. Continually inspect property and improvements, recording deficiencies and taking the
necessary action, within budgetary allocations. Establish schedules and assign personnel for routine maintenance and emergency coverage. Establish schedules and assign personnel for office coverage and assisting residents as needed. Perform all aspects of marketing the apartment community. Work directly with the Regional Property Manager in preparing the annual operating
budget for the property. Maintain courteous and continuous communication with employees, residents, applicants, and
vendors. Performs other duties as assigned.
Supervisory Responsibilities
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for
employee's activities; Provide regular performance feedback; Develops employees skills and encourages
growth; Solicits and applies feedback from employees, residents, and owners.
Education and/or Experience
One or more of the following: 4-year Degree (preferred) 2-year Associates Degree 7 years general, Full Time business experience 5 years' experience in Property Management
Certificates, Licenses, Registrations
ARM, CAM, RAM, or HCCP preferred.
Other Skills and Abilities
Knowledge of Residential Property Management
Qualifications
- To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information
skillfully; Develops alternative solutions; Works well in group problem solving situations.
Project Management - Communicates changes and progress; Completes projects on time and within
budget.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer
needs; Solicits customer feedback to improve service; Responds to requests for service and assistance;
Meets commitments.
Interpersonal Skills - Maintains confidentiality; Keeps emotions under control.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets
clarification; Demonstrates group presentation skills.
Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to
read and interpret written information.
Teamwork - Gives and welcomes feedback; Contributes to building a positive team spirit; Supports
everyone's efforts to succeed.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives
authority to work independently; Sets expectations and monitors delegated activities.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement;
Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops
subordinates' skills and encourages growth; Solicits and applies feedback from employees, residents,
and owners.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures;
Contributes to profits and revenue; Conserves organizational resources. Works within the established
budget and notify the Regional Property Manager of possible variations.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on
time; supports organization's goals and values; Supports affirmative action and respects diversity.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions,
and procedure manuals. Ability to draft routine reports and correspondence. Ability to speak effectively
before groups of customers or employees of an organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Computer Skills
To perform this job successfully, an individual should have knowledge of Accounting software,
Spreadsheet software and Word Processing software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk; sit and use
hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Competitive Benefits include Health, Dental, Life, 401K, Employees Assistance Program, Long Term
Disability, Vacation and Sick Leave.
EOE/Drug Free Workplace
The Area Property Manager is responsible, under the direction of the Director of Multifamily Management, for the operations of a property and to direct personnel and resources to the extent that the property is maintained at all times in good condition with a stable fiscal operation.
TRAVEL IS REQUIRED
Essential Responsibilities
include the following: Train and be responsible for work performed by all staff members under their supervision. Hire and terminate employees in accordance with Drucker + Falk LLC policy. Perform written evaluations of employees and make recommendations for salary increases and/ or advancement. Maintain accurate payroll records as required by the company and adhere to payroll policies and cutoff dates. Adhere to all Drucker + Falk policies. Prepare process and sign all leases and related forms. Assist in collection of rents and handle delinquency matters. Maintain necessary records of all financial transactions for the property. Adhere to all appropriate Drucker + Falk accounting policies, including but not limited to use of account numbers, daily income requirements, expense requirements, accounts payable system, and other monthly items and special accounting items. Prepare daily bank deposits. Purchase necessary office supplies in accordance with Drucker + Falk company policy. Spending authority ceiling within company guidelines. Supervise outside contractors working on the property. Handle all details for move-ins and move-outs, with special attention to apartment inspection check-ins and check-outs. Ensure that residents are provided with a clean, well-maintained community. Work within the budget and notify the Director of any possible variations. Resolve any resident complaints. Report accident and emergency situations to the Directors immediately and prepare the proper reports. Ensure that all maintenance requests are handled on an immediate basis if possible, and that all
residents are notified if there must be a delay. Continually inspect property and improvements, recording deficiencies and taking the
necessary action, within budgetary allocations. Establish schedules and assign personnel for routine maintenance and emergency coverage. Establish schedules and assign personnel for office coverage and assisting residents as needed. Perform all aspects of marketing the apartment community. Work directly with the Regional Property Manager in preparing the annual operating
budget for the property. Maintain courteous and continuous communication with employees, residents, applicants, and
vendors. Performs other duties as assigned.
Supervisory Responsibilities
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for
employee's activities; Provide regular performance feedback; Develops employees skills and encourages
growth; Solicits and applies feedback from employees, residents, and owners.
Education and/or Experience
One or more of the following: 4-year Degree (preferred) 2-year Associates Degree 7 years general, Full Time business experience 5 years' experience in Property Management
Certificates, Licenses, Registrations
ARM, CAM, RAM, or HCCP preferred.
Other Skills and Abilities
Knowledge of Residential Property Management
Qualifications
- To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information
skillfully; Develops alternative solutions; Works well in group problem solving situations.
Project Management - Communicates changes and progress; Completes projects on time and within
budget.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer
needs; Solicits customer feedback to improve service; Responds to requests for service and assistance;
Meets commitments.
Interpersonal Skills - Maintains confidentiality; Keeps emotions under control.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets
clarification; Demonstrates group presentation skills.
Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to
read and interpret written information.
Teamwork - Gives and welcomes feedback; Contributes to building a positive team spirit; Supports
everyone's efforts to succeed.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives
authority to work independently; Sets expectations and monitors delegated activities.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement;
Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops
subordinates' skills and encourages growth; Solicits and applies feedback from employees, residents,
and owners.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures;
Contributes to profits and revenue; Conserves organizational resources. Works within the established
budget and notify the Regional Property Manager of possible variations.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on
time; supports organization's goals and values; Supports affirmative action and respects diversity.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions,
and procedure manuals. Ability to draft routine reports and correspondence. Ability to speak effectively
before groups of customers or employees of an organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Computer Skills
To perform this job successfully, an individual should have knowledge of Accounting software,
Spreadsheet software and Word Processing software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk; sit and use
hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Competitive Benefits include Health, Dental, Life, 401K, Employees Assistance Program, Long Term
Disability, Vacation and Sick Leave.
EOE/Drug Free Workplace