Logo
CarePath Injury Centers

Clinical Care Assistant

CarePath Injury Centers, Allentown, Pennsylvania, United States, 18105

Save Job

Clinical Care Assistant

CarePath Injury Centers Provider Group is seeking a Clinical Care Assistant for our injury, accident, and pain management practice located in Allentown, PA. Our mission is to deliver an all-in-one, best in class, therapy centers for those suffering from injuries, accidents, and pain related conditions. We are looking for a detail-oriented Clinical Care Assistant who is passionate about helping those in need and creating a welcoming environment. This role will start heavily in a front desk position managing patient check-in, scheduling, calls, obtaining records, etc. With time and growth, more hands-on clinical involvement will be a possibility. You will work closely with the medical professionals in the office and will be responsible for patient check-in, confirmation calls, following-up on now shows, acquiring and uploading paperwork into patients charts, and other administrative tasks. Someone who is an effective communicator, reliable, and eager to learn/adapt will do well in this role. We'd love if you have previous experience in the medical field, but are open to those who want to learn! Bilingual in English and Spanish and reliable transportation is highly preferred. Someone with a bachelor's degree in a health field and who is looking for future growth in healthcare would do well in this role. Job Details include: Creating a welcoming environment for patients and greet them when they walk in Opportunity to work in a dynamic healthcare environment where your skills and dedication will positively impact the lives of our patients Maintain knowledge of a variety of the field's concepts, practices Responsible for patient check-in and paperwork, check-out and scheduling within our EHR system Following up with patients due to no-shows, cancellations, etc. Answering and directing phone calls, scheduling patients in the EHR system, retrieving patient records, calling for PIP or case status updates, making detailed notes in the appointments of our EHR system, obtaining patient records, following sanitary protocols, cleaning up exam rooms/main office area as needed, etc. Creating a kind, welcoming, supportive and helpful atmosphere to both the patients and staff members Helping grow the patient base and practice through exceptional care & service Effectively communicating with office staff members, and with supervisors More involvement with clinical protocols and hands-on patient care may come over time Other duties that arise as the office needs Job Requirements: Bachelor's degree in health related field, preferred Ability to learn office operations from front desk to patient clinical care Familiarity with EHR systems Ability to learn and operate an EHR (Electronic Health Records System) Ability to effectively communicate with in-office personnel, patients, and other company members Ability to take and follow direction from supervisors Able to commute to Allentown, PA on a daily basis with reliable transportation Team oriented attitude with willingness to support our clinical team and learn various aspects of the office Knowledge of treating patients in the injury and accident space preferred Background check authorization & required documents must be completed prior to onboarding Bilingual in English and Spanish preferred but not required Candidate must reside in Pennsylvania Schedule: Full Time, Mon-Fri Compensation: $16-19/hr dependent on experience PTO Package Healthcare Stipend