JPMorganChase
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. As a Product Delivery Manager in the Digital Utilities Customer Interaction Utility team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job Responsibilities
Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination. Manage change activities across functional partners, ensuring adherence to risk, controls, compliance, and regulatory requirements. Effectively manage timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners. Collaborate with the Product Manager to execute key delivery tasks and identify ways to boost efficiencies. Own, maintain, and develop a product backlog aligned with the strategic roadmap and value proposition. Develop and manage relationships across stakeholders, including product-design-technology teams, digital products, business lines, and functional partners. Support change management activities and monitor compliance with company policies and regulations. Raise blockers and impediments to the Product Manager to manage dependencies and resources. Required Qualifications, Capabilities, and Skills
5+ years of experience or equivalent expertise in product delivery or related areas. Proven ability to execute operational management and change readiness activities. Strong understanding of delivery processes and continuous improvement initiatives. Experience in product or platform release management, deployment strategies, and processes. Preferred Qualifications, Capabilities, and Skills
Knowledge of the product development lifecycle, design, and data analytics. Experience working in a complex, matrixed organization. About Us Chase is a leading financial services firm, helping households and small businesses achieve their financial goals through a broad range of products. Our mission is to create engaged, lifelong relationships by putting our customers at the center of everything we do. We also support small businesses, nonprofits, and cities with tailored financial solutions. We offer a competitive total rewards package, including salary, performance-based incentives, comprehensive benefits, health coverage, wellness programs, retirement plans, and more. Details will be provided during the hiring process. We value diversity and are an equal opportunity employer, committed to inclusion and non-discrimination based on protected attributes. We provide accommodations for religious practices, mental health, and disabilities. For more information, visit our FAQs. About the Team Our Consumer & Community Banking division provides a range of financial services, leading in credit card sales, deposit growth, and digital solutions, with high customer satisfaction. The Digital team focuses on creating innovative products and experiences that help customers manage their financial data securely and conveniently, adhering to data sharing principles of security, control, privacy, and customer-centricity.
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Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. As a Product Delivery Manager in the Digital Utilities Customer Interaction Utility team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job Responsibilities
Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination. Manage change activities across functional partners, ensuring adherence to risk, controls, compliance, and regulatory requirements. Effectively manage timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners. Collaborate with the Product Manager to execute key delivery tasks and identify ways to boost efficiencies. Own, maintain, and develop a product backlog aligned with the strategic roadmap and value proposition. Develop and manage relationships across stakeholders, including product-design-technology teams, digital products, business lines, and functional partners. Support change management activities and monitor compliance with company policies and regulations. Raise blockers and impediments to the Product Manager to manage dependencies and resources. Required Qualifications, Capabilities, and Skills
5+ years of experience or equivalent expertise in product delivery or related areas. Proven ability to execute operational management and change readiness activities. Strong understanding of delivery processes and continuous improvement initiatives. Experience in product or platform release management, deployment strategies, and processes. Preferred Qualifications, Capabilities, and Skills
Knowledge of the product development lifecycle, design, and data analytics. Experience working in a complex, matrixed organization. About Us Chase is a leading financial services firm, helping households and small businesses achieve their financial goals through a broad range of products. Our mission is to create engaged, lifelong relationships by putting our customers at the center of everything we do. We also support small businesses, nonprofits, and cities with tailored financial solutions. We offer a competitive total rewards package, including salary, performance-based incentives, comprehensive benefits, health coverage, wellness programs, retirement plans, and more. Details will be provided during the hiring process. We value diversity and are an equal opportunity employer, committed to inclusion and non-discrimination based on protected attributes. We provide accommodations for religious practices, mental health, and disabilities. For more information, visit our FAQs. About the Team Our Consumer & Community Banking division provides a range of financial services, leading in credit card sales, deposit growth, and digital solutions, with high customer satisfaction. The Digital team focuses on creating innovative products and experiences that help customers manage their financial data securely and conveniently, adhering to data sharing principles of security, control, privacy, and customer-centricity.
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