Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park is where you will find the Hilton San Diego Bayfront. Here our Team Members love being a part of our award-winning culture that includes a friendly workplace environment, best-in-class benefits package, career growth opportunities, free meal during shift, PLUS Hilton room discounts for you and your family worldwide through our Go Hilton Travel discount program We know that youu2019ll love being a part of the Hilton team Come see why we were named #1 World's Best Workplace by Fortune Magazine and Great Place to Work As Assistant Director of Events you will be directly responsible for event documentation and coordination with Sales, other hotel departments and customers to ensure consistent, high-level service through out the pre-event, event, and post event phases of all hotel events. What will I be doing? As Assistant Director of Events you will be directly responsible for event documentation and coordination with Sales, other hotel departments and customers to ensure consistent, high-level service through out the pre-event, event, and post event phases of all hotel events. This position primarily handles complex events. The ADOE recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. You will contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations. This position supports and acts on behalf of the Director of Catering and Events. Specifically, your essential functions will be to perform the following tasks to the highest standards: STRATEGY: u2022 Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results u2022 Drive innovation and creativity within event delivery u2022 Partner with the General Manager/Executive Committee to deliver on Hiltonu2019s values by creating high-impact event experiences u2022 Ensure that high quality service standards are maintained through continuous reviews of processes and procedures u2022 Provide owner relations guidance in key areas of Events expertise, as needed (Banquet Capital Expenditures, Staffing Models) u2022 Actively support the sales process. LEADERSHIP: u2022 Provide overall leadership and direction in all Events matters. u2022 Serve as the hotelu2019s credible Subject Matter Expert on all matters relating to event experience u2022 Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers u2022 Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices u2022 Participate or represent Hilton in industry social/meeting/events professional associations CULTURE: u2022 Inspire high-performing multi-cultural, multi-generational teams that build Hiltonu2019s Events talent pipeline u2022 Integrate Hiltonu2019s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs u2022 Lead with Hilton culture engaging with Team Members through direct and meaningful interactions u2022 Be an ambassador for customer service. TALENT: u2022 Motivate and provide a work environment in which team members are productive u2022 Ensure all Event manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning u2022 Listen and respond to team members needs while having an open-door policy u2022 Manage group and interpersonal conflict effectively EVENTS OPERATIONS EXCELLENCE: u2022 Ensure the proper use of all function space, exhibit hall, and event spaces u2022 Manage supplier and vendor relationships u2022 Possess subject matter expertise and ensure standards/practices u2022 Development and management of departmental budgets u2022 Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events u2022 Ensure proper staffing for the needs of the business u2022 Integrate current trends in event management and design u2022 Participate in customer site inspections and assists with the sales process as necessary What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: + Hospitality - We're passionate about delivering exceptional guest experiences.+ Integrity - We do the right thing, all the time.+ Leadership - We're leaders in our industry and in our communities.+ Teamwork - We're team players in everything we do.+ Ownership - We're the owners of our actions and decisions.+ Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality+ Productivity+ Dependability+ Customer Focus+ Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands ( Our vision u201cto fill the earth with the light and warmth of hospitalityu201d unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all Job: _Catering and Event Services_ Title: _Assistant Director of Events - Hilton San Diego Bayfront_ Location: _null_ Requisition ID: _HOT0BTKD_ EOE/AA/Disabled/Veterans
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