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Adecco US, Inc.

Customer Service Representative

Adecco US, Inc., Pennington, New Jersey, us, 08534

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Adecco is assisting a local client recruiting for Contact Center Representative opportunities in Pennington, NJ or Jacksonville, FL. This is an excellent opportunity to join a winning culture and get your foot in the door with a company that values precision, client service, and regulatory excellence. If Contact Center Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for a Contact Center Representative include but are not limited to:

Handle inbound and outbound client calls related to abandoned property accounts

Perform full verbal verification using LexisNexis and document client interactions

Conduct outreach to reunite clients with their assets and process claims

Maintain accurate records and update systems including the Service Request Portal

Candidates for Contact Center Representative must meet the following requirements to be considered:

Previous experience in a Call Center or Contact Center environment

Strong communication and de-escalation skills with a professional attitude

Proficiency in MS Word, Outlook, and Excel

Ability to multitask and manage client inquiries in a fast-paced team setting

What's in this Contact Center Representative position for you?

Pay: $18.51/hour

Shift: Monday-Friday, 8:00 AM-5:00 PM

Weekly paycheck

Dedicated Onboarding Specialist & Recruiter

Access to Adecco's Aspire Academy with thousands of free upskilling courses

Pay Details:

$18.51 per week

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.