Viking Bank
Customer Service Representative - Associate
Viking Bank, Alexandria, Minnesota, United States, 56308
Customer Service Representative - Associate
Are you ready to start your career in banking? Viking Bank is looking for a friendly, detail-oriented individual to join our team as a Customer Service Representative - Associate. In this entry-level role, you'll be the first point of contact for customers, assisting with everyday banking transactions such as deposits, withdrawals, and account inquiries. As a CSR at Viking Bank, you'll be the trusted face our customers rely on - helping them navigate their financial needs with thoughtful attention, accuracy, and a personal touch.
How You'll Make a Difference - The Viking Way
Serve with heart Greet every customer with warmth and professionalism, making them feel welcome and valued from the moment they arrive. Handle everyday banking with thoughtful attention Process deposits, withdrawals, loan payments, and transfers accurately and efficiently - because every detail matters when it comes to our customers' finances. Keep things running smoothly Balance your cash drawer daily, issue cashier's checks, and assist with debit card and check orders - all while keeping your workspace secure and organized. Be a trusted guide Answer questions, resolve concerns, and connect customers with the right team members for more complex needs -always with patience and a helpful spirit. Protect what matters Follow all policies and procedures to ensure customer privacy, verify identities, and uphold the highest standards of compliance and security. Spot opportunities to help Listen closely and recognize when a customer could benefit from additional products or services - offering thoughtful solutions that support their financial journey. Join us and be part of a team that's truly Invested in your Journey!
What We Offer:
Competitive pay based on experience and role level Comprehensive health benefits 401(k) with company match Generous paid time off Profit-sharing opportunities A supportive, community-focused workplace
Viking Bank is an Equal Opportunity Employer. We're committed to a workplace where everyone's journey matters.
Are you ready to start your career in banking? Viking Bank is looking for a friendly, detail-oriented individual to join our team as a Customer Service Representative - Associate. In this entry-level role, you'll be the first point of contact for customers, assisting with everyday banking transactions such as deposits, withdrawals, and account inquiries. As a CSR at Viking Bank, you'll be the trusted face our customers rely on - helping them navigate their financial needs with thoughtful attention, accuracy, and a personal touch.
How You'll Make a Difference - The Viking Way
Serve with heart Greet every customer with warmth and professionalism, making them feel welcome and valued from the moment they arrive. Handle everyday banking with thoughtful attention Process deposits, withdrawals, loan payments, and transfers accurately and efficiently - because every detail matters when it comes to our customers' finances. Keep things running smoothly Balance your cash drawer daily, issue cashier's checks, and assist with debit card and check orders - all while keeping your workspace secure and organized. Be a trusted guide Answer questions, resolve concerns, and connect customers with the right team members for more complex needs -always with patience and a helpful spirit. Protect what matters Follow all policies and procedures to ensure customer privacy, verify identities, and uphold the highest standards of compliance and security. Spot opportunities to help Listen closely and recognize when a customer could benefit from additional products or services - offering thoughtful solutions that support their financial journey. Join us and be part of a team that's truly Invested in your Journey!
What We Offer:
Competitive pay based on experience and role level Comprehensive health benefits 401(k) with company match Generous paid time off Profit-sharing opportunities A supportive, community-focused workplace
Viking Bank is an Equal Opportunity Employer. We're committed to a workplace where everyone's journey matters.