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LHH Recruitment Solutions

Customer Service Representative

LHH Recruitment Solutions, Cincinnati, Ohio, United States, 45208

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Customer Service Representative - Manufacturing Environment

Location:

Cincinnati, OH

Pay Rate:

$20-$23/hour

Schedule:

1st Shift | 8:00 AM - 5:00 PM, Monday-Friday

Type:

Contract-to-Hire (on behalf of our client)

Position Summary:

We are currently seeking a detail-oriented and dependable Customer Service Representative to support our client in the manufacturing industry. This is a contract-to-hire opportunity with a stable first-shift schedule and competitive hourly pay.

Key Responsibilities: Serve as the main point of contact for customer inquiries, orders, and service requests

Coordinate with internal departments to ensure accurate and timely order fulfillment

Manage multiple customer accounts and projects simultaneously

Assist with shipping documentation and logistics coordination (shipping experience is a plus)

Maintain accurate records using ERP or CRM systems

Resolve customer issues efficiently while maintaining a high level of service

Preferred Qualifications:

Minimum 2 years of customer service experience, preferably in a manufacturing or industrial setting

Familiarity with shipping processes and documentation

Strong multitasking and organizational skills

Excellent communication and problem-solving abilities

Proficiency in Microsoft Office and experience with ERP/CRM systems

Why This Role?

Opportunity to transition into a permanent position

Work in a supportive and fast-paced environment

Gain valuable experience in a growing industry

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Pay Details:

$20.00 to $23.00 per hour

Search managed by:

Bianca Mishurda

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance