IT Service Delivery Manager

Responsibilities: Oversee the management and implementation of cloud projects, ensuring quality, scope adherence, and timely deliverables that conform to processes and standards, meeting all requirements. Act as the primary point of contact for project inquiries and issues. Manage project resources and progress, facilitating interactions and tasks between various parties to mitigate the risk of overall failure. Provide input into the development of cloud project plans, risk management plans, project milestones, and deliverables in consultation with business users and architects/designers. Ensure timely delivery of project activities, including identifying the critical path, monitoring and driving the completion of interdependent activities, and adjusting project schedules to meet overall completion deadlines. Collaborate with the project team to gather inputs and identify gaps. Assess the consolidated cloud project plan for dependencies, gaps, and continued business value. Document and track project scope, changes, issues, and risks that affect implementation. Eliminate conflicts and assist in developing cloud solutions to manage roadblocks. Guide cloud team members to ensure the successful completion of individual project tasks. Qualifications: Proven experience in managing and implementing cloud projects. Strong understanding of project management principles and practices. Excellent communication and interpersonal skills to act as a focal point for project inquiries and issues. Ability to manage resources, progress, and facilitate interactions to reduce the risk of project failure. Proficiency in developing project plans, risk management plans, and identifying critical paths. Experience in documenting and tracking project scope, changes, issues, and risks. Ability to guide and support team members to ensure successful task completion. To apply please click the

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recruit@percept-solutions.com EA Licence No.:18S9405 / EA Reg. No.:R1330864 Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @

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