CyberSecurity Post-Sales Engineer | SOAR Security Orchestration Automation Respo

YOUR NEW JOB

As a Post-Sales Engineer (SOAR), you’ll support channel partners and enterprise customers across the full post-sales lifecycle—from deployment to optimization—ensuring successful onboarding and operational use of SOAR platforms. You’ll lead implementation, troubleshoot issues, enable partner success, and act as a trusted technical advisor on automation and orchestration in the cybersecurity stack.
This is a full-time, permanent role based in Singapore, within a regional fast-paced environment.

WHAT YOU’LL BE DOING

• Deploy, configure, and integrate SOAR platforms across on-prem, cloud, or hybrid environments
• Support partners with enablement sessions, workshops, knowledge transfers, and labs
• Troubleshoot complex SOAR implementations and act as the technical escalation point
• Design and optimize SOAR playbooks based on customer use cases and security workflows
• Advise on best practices for integrating SOAR with SIEM, EDR, threat intel, and other tools
• Create documentation such as deployment guides, runbooks, and troubleshooting references
• Provide product feedback and escalate issues to vendor teams where necessary
• Keep current on cybersecurity trends, SOAR capabilities, and integration opportunities

WHAT IS NEEDED FROM YOU

• 3–5 years of cybersecurity engineering experience, with 1–2 years in SOAR or automation
• Hands-on experience with SOAR tools (e.g., Cortex XSOAR, Splunk SOAR, FortiSOAR, IBM Resilient)
• Strong understanding of SIEM, EDR, threat intel, firewalls , and related security platforms
• Scripting skills (Python or JavaScript) and API integration know-how
• Familiarity with cybersecurity frameworks (e.g., MITRE ATT&CK, NIST)
• Diploma or degree in Computer Science, Cybersecurity, IT, or related field
• Excellent troubleshooting, documentation, and communication skills
• CAT 2 Clearance
• Ability to work both independently and collaboratively with partners, vendors, and internal teams

WHAT WILL MAKE YOU STAND OUT

• SOAR or security platform certifications (e.g., Cortex XSOAR Engineer, Splunk Admin)
• Experience in a distributor, system integrator (SI), or MSSP environment
• Exposure to SOC operations and incident response workflows
• Comfortable delivering technical workshops and partner training