Sr. Product Engineer, Industrial Storage

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What To Expect
The Tesla Energy Product and Service Engineering team is looking for a passionate, collaborative, and skilled Product Engineer to join the team to support the explosive growth of our Industrial Storage fleet. As the Industrial Storage fleet grows, Tesla is also committed to having an industry-leading uptime in our deployed fleet of commercial and utility scale batteries across a variety of grid-scale applications.We use data collected from our highly connected systems to monitor product performance, find problems before the customer does and to systematically eliminate the causes of downtime. The Industrial Storage team is seeking a product engineer to lead the system-level integration aspects across electronics design, firmware and software and service operations to support new feature release and diagnostics across our fleet of energy storage systems.You will work with a team of engineers to pilot new firmware features, troubleshoot unexpected behavior, develop onboard diagnostic self-tests and feedback fleet analysis to development teams.Ultimately, you will be responsible for supporting commissioning activities and improving the customer operational uptime in Tesla’s stationary batteries used by commercial and utility scale customers in grid connected and microgrid applications.To be successful, in this role you will need to be skilled at troubleshooting electronic systems, mechanical systems, and computer networks, as well as using Linux operating systems, developing your own Python code and manipulating SQL data.If you are a “maker” that loves to solve problems, this is the role for you.
What You'll Do

Troubleshoot and resolve hardware, software, and firmware issues that cause downtime for Tesla’s Industrial Storage customers

Lead cross-functional efforts to drive actions with design, firmware development, field service, and the technical support teams as required to systematically prevent known issues from reoccurring

Mine data logged by Tesla’s Industrial Storage fleet to define the signature for a failure mode and utilize Tesla automation tools to programmatically diagnosis and react to future occurrences of that failure mode

Define the actions that need to be taken by the field service and technical support teams when a specific failure mode occurs, publish those actions in Tesla’s Service tools, and develop any specialized training required to complete those actions

Quantify the benefit of a product or manufacturing improvement opportunity and work with the engineering and manufacturing teams to implement the improvement for existing and future products as appropriate

Provide support on escalated customer cases from around the world to minimize system downtime for Tesla’s customers

Work with field service and technical support teams to create the documentation and training necessary to commission, operate, repair, and service Tesla’s Industrial Storage products installed globally

What You'll Bring

Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or equivalent experience

Experience using SQL and Python for data analysis on very large databases

Experience with managing or maintaining equipment running Linux based applications

Strong engineering fundamentals and intuition, applied to firmware/software-enabled systems

Prior experience troubleshooting electrical, system, firmware, or process failure modes

Proven cross-functional leadership and collaborative skills An excellent attention to detail and an ability to produce clear and concise written documents and diagrams

Experience with battery systems and power systems is a plus

Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation
$100,160 - $225,840/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
, Tesla

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities

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