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TD Bank

Sr. Manager Data Steward

TD Bank, Greenville, South Carolina, us, 29610

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Work Location:

Greenville, South Carolina, United States of America

Hours:

40

Pay Details:

$110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Data & Analytics

Job Description:

The Senior Manager, Data Steward leads a specialized team of data professionals varying in size and complexity that are responsible for providing day to day strategic direction of data governance activities. The role manages the overall data governance team or function(s) for a key business which may include Data Governance and /or Data Management roles and activities. The role also ensures an integrated approach with other business governance and control areas, the broader organization, and enterprise control functions. Appointed as a Data Steward for their business, providing oversight and challenge for data-related activities, primarily interfacing with executive and/or functional stakeholders, including LOB First Line of Defense roles and other control partners. May play a key role in developing the business' data strategy

Depth & Scope:

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

Retains knowledge of industry and practices, including any relevant accreditation and/or testing (internal and external), as required

Partners closely with Technology and other SMEs to drive the successful implementation of the business' data strategy for medium to high complexity data environments / initiatives

Accountable for the delivery of activities within the business data strategy

Oversees and leads a large and/or highly complex and diverse reporting function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities ahead of evolving trends in the data governance / management space to achieve career goals, support project / initiative success and achieve business results

Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise

Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices

Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas

Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)

Sets operational team direction and collaborate with others to execute on common goals

Focused on longer-range planning for functional area (e.g. 12 months or greater)

Education & Experience:

Undergraduate degree or technical certificate and /or

10+ years relevant experience

Advanced knowledge of data governance/data management practices, enterprise data policy, standards &strategy

Advanced knowledge of M&A due diligence process, business data strategy, data risk management, and data life cycle management

Knowledge of current and emerging competitor and market trends

Skill in managing budgets and resource allocation

Skill in mentoring, coaching and performance management

Skill in using analytical software tools, data analysis methods and reporting techniques

Skill in using computer applications including MS Office

Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives

Ability to communicate effectively in both oral and written form

Ability to work collaboratively and build relationships across teams and functions

Ability to work successfully as a member of a team and independently

Ability to exercise sound judgement in making decisions

Ability to analyze, organize and prioritize work while meeting multiple deadlines

Ability handle confidential information with discretion

Ability to contribute to strategic direction of the function and provide advice to senior leadership

Ability to forecast initiatives and demand in order to develop annual strategic plan

Preferred Qualifications:

Leadership experience

Experience with Data governance surrounding projects & data issues, governance control, and risk

Familiarity with KPI's and metrics

Excellent attention to detail

Strong organizational and time management skills

Customer Accountabilities:

Ensures an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership

Forecasts programs / initiatives and demand, and coordinate prioritization of the portfolio / initiatives with key stakeholders

Oversees / leads / manages and plans a work activity that may require alignment across multiple areas

Leads the team in the development and/or integrated implementation of policies / processes / procedures / projects /changes across multiple functional areas

Leads respective team for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management

Acts as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own data governance / management area and clarify scope of accountabilities while influencing and aligning others as needed

Develops, communicates and implements a holistic strategy for own specific data governance function in support of and integrated with the overall business strategy

Establishes the LOB framework and guidance for identification of critical data and critical data elements

Leads the governance and oversight of LOB data management activities, including metadata, data quality, data retention and disposition tasks

Establishes a consistent approach to data issue management across the LOB, providing oversight to ensure data issues are prioritized appropriately and resolve in a timely manner.

Conducts day to day data governance and / or data management activities for their respective business or function

Contributes to the strategic direction of the data governance / management function and play a key role in the development and implementation of strategies in support of the overall data strategy

Leads / supports the business' Segment Data Council

Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects / initiatives as a data governance expert, supporting the inclusion of data driven considerations in all projects impacting the business or functional group

Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas, including projects policies / processes / procedures / changes in across multiple functional areas

Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management

Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed

Provides functional / business level communications to ensure messages to stakeholders and / or employees are consistent, appropriate and aligned to business risk strategies and executive management direction

Facilitates key discussions and provides thought leadership to executive audience on existing and emerging data related activities

Forecasts programs / initiatives and demand, for own business

Supports the identification of business data owners and business data SMEs for the LOB and ensure LOB adherence to enterprise data policies and standards

Plans / leads / manages and/or oversees set of work activities for the purposes of socialization and training of the LOB data governance and data management community on data policies, procedures, tools, and templates

Partners with the business to proactively prepare for internal / regulatory data-related requests

Develops processes to create timely, complete and accurate reporting to inform on areas of increasing data risk

Shareholder Accountabilities:

Stewards data in accordance with the Enterprise Data Policy, Standards and Strategy

Ensures team adheres to enterprise frameworks and methodologies related to overall business data activities

Responsible for the stewardship of data in accordance with the Enterprise Data Policy, Standards and Strategy and to ensure that teams adheres to the policy

Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements

Supports team in staying knowledgeable on emerging issues, trends and evolving regulatory requirements and assess potential impacts to the Bank

Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders and business management where required

Identifies, mitigates and reports on risk issues per enterprise policy / guidance and ensure appropriate escalation processes are followed

Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)

Leads relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements

Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations

Protects the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed

Oversees or leads the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues

Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Contributes/participates in financial / resource planning process for their LOB

Employee/Team Accountabilities:

Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty

Develops annual and/or long-term plans for own area and influences plans well beyond area managed

Responsible for management of the overall team providing both leadership and guidance

Sets targets and objectives for the team, and deliver results

Grows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered

Leads a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans

Leads the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner

Manages employees in compliance with all human resources policies, procedures and guidelines of conduct

Shares knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams

Supports an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes

Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives

Establishes and fosters a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives

Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Occasional

Walking – Occasional

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Never

Squatting – Occasional

Bending – Occasional

Kneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Never

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.