Jewish Social Service Agency
DV Shelter - Residential Services Director
Jewish Social Service Agency, Rockville, Maryland, us, 20849
Rockville, MD, USA
Job Description
Posted Monday, August 18, 2025 at 4:00 AM The Residential Services Director a ssists in facilitating daily operations of the Betty Ann Krahnke Center and promotes the health, safety and well-being of women and children who are domestic violence survivors in a trauma informed care setting. Under the direction of the Program Director, assists with hiring new staff, implements training and shift supervision of staff and coordinates with Lead Residential Advocates to assure full 24/7 shift coverage. Assists with daily operations of the food service and childcare center. This position and all other residential advocate staff are considered ‘essential employees’ and are expected to report to work during weather emergencies and other unusual events. Responsibilities: Coordinates daily operations of residential facility, including hiring, training supervision and evaluation of residential staff, in compliance with JSSA policies, procedures and organizational values. Provides direct oversight to Residential Advocates. Provides orientation and ongoing training to residential staff on BAK center procedures, regulations, domestic violence issues and the staff role in ensuring a safe and healthy living environment for residents. Ensures that safety drills, info notes, log notes and incident reports are timely and accurate, assuring that they are reported to the Program Director in a timely manner. Schedules staff to ensure coverage for all shifts, and may cover shifts if there are no other alternatives. Reviews and approves residential staff time sheets. Assists PD and Therapist with 24-hour on call coverage for residential emergencies. Coordinates requests to Montgomery County Facility Maintenance (DGS). Ensures that health and safety issues are addressed in a timely manner. Coordinates residential facility cleaning and repairs and ensures that BAK vehicles are properly maintained. Completes weekly maintenance facility documentation and submits weekly to PD. Conducts and coordinates monthly fire and safety drills. Assures daily communication and documentation is completed daily and reported to PD. Complete other duties as assigned to meet the needs of the residents and facility. Position Qualifications: Bachelor’s degree in social work, counseling, psychology or closely related field, with a minimum of one year of relevant residential facility experience. In lieu of degree, equivalent relevant experience will be considered. Must have some supervisory experience. Must be able to work a flexible schedule with some evenings and weekends. Driving JSSA vehicles will be required at times. Must possess a valid state driver's license and must meet JSSA requirements to operate a company vehicle. Experience working with trauma survivors preferred. Must be able to lift 30 pounds, stand, stoop, sit, bend at waist and knees and possess overall body flexibility. Conversational fluency in Spanish is a plus but not required. Starting pay 72K The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D
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Posted Monday, August 18, 2025 at 4:00 AM The Residential Services Director a ssists in facilitating daily operations of the Betty Ann Krahnke Center and promotes the health, safety and well-being of women and children who are domestic violence survivors in a trauma informed care setting. Under the direction of the Program Director, assists with hiring new staff, implements training and shift supervision of staff and coordinates with Lead Residential Advocates to assure full 24/7 shift coverage. Assists with daily operations of the food service and childcare center. This position and all other residential advocate staff are considered ‘essential employees’ and are expected to report to work during weather emergencies and other unusual events. Responsibilities: Coordinates daily operations of residential facility, including hiring, training supervision and evaluation of residential staff, in compliance with JSSA policies, procedures and organizational values. Provides direct oversight to Residential Advocates. Provides orientation and ongoing training to residential staff on BAK center procedures, regulations, domestic violence issues and the staff role in ensuring a safe and healthy living environment for residents. Ensures that safety drills, info notes, log notes and incident reports are timely and accurate, assuring that they are reported to the Program Director in a timely manner. Schedules staff to ensure coverage for all shifts, and may cover shifts if there are no other alternatives. Reviews and approves residential staff time sheets. Assists PD and Therapist with 24-hour on call coverage for residential emergencies. Coordinates requests to Montgomery County Facility Maintenance (DGS). Ensures that health and safety issues are addressed in a timely manner. Coordinates residential facility cleaning and repairs and ensures that BAK vehicles are properly maintained. Completes weekly maintenance facility documentation and submits weekly to PD. Conducts and coordinates monthly fire and safety drills. Assures daily communication and documentation is completed daily and reported to PD. Complete other duties as assigned to meet the needs of the residents and facility. Position Qualifications: Bachelor’s degree in social work, counseling, psychology or closely related field, with a minimum of one year of relevant residential facility experience. In lieu of degree, equivalent relevant experience will be considered. Must have some supervisory experience. Must be able to work a flexible schedule with some evenings and weekends. Driving JSSA vehicles will be required at times. Must possess a valid state driver's license and must meet JSSA requirements to operate a company vehicle. Experience working with trauma survivors preferred. Must be able to lift 30 pounds, stand, stoop, sit, bend at waist and knees and possess overall body flexibility. Conversational fluency in Spanish is a plus but not required. Starting pay 72K The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D
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