Kinetic
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ADAS Training & Performance Manager
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Kinetic 4 days ago Be among the first 25 applicants Join to apply for the
ADAS Training & Performance Manager
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Kinetic Kinetic is revolutionizing the automotive industry by establishing a network of automated repair centers designed for modern vehicles. Our mission is to lead as the premier infrastructure-as-a-service provider, servicing vehicles through advanced robotic repair and calibration centers powered by cutting-edge software and technology solutions. We specialize in providing precise calibration services to optimize the performance and safety of Advanced Driver Assistance Systems (ADAS). Kinetic's unwavering commitment to innovation and customer satisfaction makes us the trusted partner for OEMs, collision centers, dealerships, and service centers. Role Summary The ADAS Training & Performance Manager plays a critical role in enabling the success of collision repair centers by providing expert training on ADAS calibration identification, proper documentation for insurance reimbursement, and workflow optimization. This individual will also oversee and support a team of ADAS Field Support Specialists, ensuring consistent delivery of training, performance evaluations, and customer support across assigned territories. Success in this role requires a blend of technical expertise, customer relationship management, and a passion for driving operational excellence within the automotive repair industry. Key Responsibilities Build and maintain trusted relationships with internal teams and external customers. Develop and deliver comprehensive training programs to Kinetic customers on ADAS calibration identification, diagnostic processes, and best practices to ensure vehicles are returned with safety systems restored after a repair. Serve as a subject matter expert on ADAS calibration, guiding repair centers on integrating proper workflows into their daily operations. Conduct regular on-site visits to ensure customer proficiency with calibration processes and documentation standards. Perform and support all aspects of Pre & Post scan processing for key accounts when coverage is not available. Manage and support ADAS Field Support Specialists, providing coaching, performance evaluations, and operational guidance. Collaborate cross-functionally with internal teams, including Product, Operations, and Technical teams, to relay customer feedback and contribute to solution enhancements. Monitor key performance metrics, analyze data, and identify areas for additional training and process improvement. Handle customer inquiries, troubleshoot issues, and manage escalations in a timely and professional manner. Facilitate customer onboarding and ensure a smooth implementation of Kinetic's ADAS calibration & software solutions. Stay current with industry standards, OEM requirements, and emerging trends related to ADAS systems and process documentation. Adapt to evolving business needs by supporting other tasks as identified & required. Qualifications Proven experience in a customer-facing role within the collision repair, automotive service, or ADAS calibration industry. Strong knowledge of pre- and post-scanning procedures, diagnostic tools, and ADAS calibration processes. Familiarity with OEM scan tools and calibration equipment is highly desirable. Experience working with estimating platforms such as CCC and Mitchell. Exceptional interpersonal and communication skills, capable of engaging effectively with customers at all organizational levels. Strong organizational and problem-solving abilities with a proven track record of managing multiple priorities. Leadership experience or team management background is a plus. Willingness to travel as needed to support customer sites and participate in industry events. Valid driver’s license with a clean driving record; ability to pass a background check and MVR. Health, dental, and vision insurance 401(k) retirement plan with company match Paid vacation and holidays Flex PTO Join Us Join Kinetic and help empower automotive service providers internally and externally with the tools, knowledge, and support needed to drive ADAS calibration excellence and improve vehicle safety. If you are passionate about automotive technology, customer success, and making a lasting impact, we encourage you to apply. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Research, Analyst, and Information Technology Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Kinetic by 2x Sign in to set job alerts for “Performance Manager” roles.
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ADAS Training & Performance Manager
role at
Kinetic 4 days ago Be among the first 25 applicants Join to apply for the
ADAS Training & Performance Manager
role at
Kinetic Kinetic is revolutionizing the automotive industry by establishing a network of automated repair centers designed for modern vehicles. Our mission is to lead as the premier infrastructure-as-a-service provider, servicing vehicles through advanced robotic repair and calibration centers powered by cutting-edge software and technology solutions. We specialize in providing precise calibration services to optimize the performance and safety of Advanced Driver Assistance Systems (ADAS). Kinetic's unwavering commitment to innovation and customer satisfaction makes us the trusted partner for OEMs, collision centers, dealerships, and service centers. Role Summary The ADAS Training & Performance Manager plays a critical role in enabling the success of collision repair centers by providing expert training on ADAS calibration identification, proper documentation for insurance reimbursement, and workflow optimization. This individual will also oversee and support a team of ADAS Field Support Specialists, ensuring consistent delivery of training, performance evaluations, and customer support across assigned territories. Success in this role requires a blend of technical expertise, customer relationship management, and a passion for driving operational excellence within the automotive repair industry. Key Responsibilities Build and maintain trusted relationships with internal teams and external customers. Develop and deliver comprehensive training programs to Kinetic customers on ADAS calibration identification, diagnostic processes, and best practices to ensure vehicles are returned with safety systems restored after a repair. Serve as a subject matter expert on ADAS calibration, guiding repair centers on integrating proper workflows into their daily operations. Conduct regular on-site visits to ensure customer proficiency with calibration processes and documentation standards. Perform and support all aspects of Pre & Post scan processing for key accounts when coverage is not available. Manage and support ADAS Field Support Specialists, providing coaching, performance evaluations, and operational guidance. Collaborate cross-functionally with internal teams, including Product, Operations, and Technical teams, to relay customer feedback and contribute to solution enhancements. Monitor key performance metrics, analyze data, and identify areas for additional training and process improvement. Handle customer inquiries, troubleshoot issues, and manage escalations in a timely and professional manner. Facilitate customer onboarding and ensure a smooth implementation of Kinetic's ADAS calibration & software solutions. Stay current with industry standards, OEM requirements, and emerging trends related to ADAS systems and process documentation. Adapt to evolving business needs by supporting other tasks as identified & required. Qualifications Proven experience in a customer-facing role within the collision repair, automotive service, or ADAS calibration industry. Strong knowledge of pre- and post-scanning procedures, diagnostic tools, and ADAS calibration processes. Familiarity with OEM scan tools and calibration equipment is highly desirable. Experience working with estimating platforms such as CCC and Mitchell. Exceptional interpersonal and communication skills, capable of engaging effectively with customers at all organizational levels. Strong organizational and problem-solving abilities with a proven track record of managing multiple priorities. Leadership experience or team management background is a plus. Willingness to travel as needed to support customer sites and participate in industry events. Valid driver’s license with a clean driving record; ability to pass a background check and MVR. Health, dental, and vision insurance 401(k) retirement plan with company match Paid vacation and holidays Flex PTO Join Us Join Kinetic and help empower automotive service providers internally and externally with the tools, knowledge, and support needed to drive ADAS calibration excellence and improve vehicle safety. If you are passionate about automotive technology, customer success, and making a lasting impact, we encourage you to apply. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Research, Analyst, and Information Technology Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Kinetic by 2x Sign in to set job alerts for “Performance Manager” roles.
Sr. Manager, LTS GTM Growth & Performance
Mountain View, CA $182,000.00-$242,000.00 2 weeks ago Senior Training and Performance Excellence Manager- Contact Center
San Francisco, CA $212,000.00-$265,000.00 2 weeks ago Mountain View, CA $107,500.00-$165,500.00 1 week ago Performance & Incentive Analytics, Manager - San Jose
San Jose, CA $102,600.00-$192,000.00 6 days ago San Francisco, CA $69,400.00-$104,000.00 10 hours ago San Mateo, CA $145,000.00-$190,000.00 2 weeks ago Senior Manager - Performance and Benchmarking
Sunnyvale, CA $188,000.00-$275,000.00 2 weeks ago Senior Manager, Data, Performance & Reporting
San Francisco Bay Area $157,590.00-$203,940.00 3 weeks ago San Bruno, CA $117,000.00-$234,000.00 2 weeks ago Director, Performance & Digital Marketing
Director, Performance Management & Voice of Employee
Mountain View, CA $255,000.00-$344,500.00 1 week ago San Francisco, CA $100,000.00-$139,999.00 1 month ago San Jose, CA $78,000.00-$130,000.00 1 month ago Director of Performance & Lifecycle Marketing
Alameda, CA $169,300.00-$338,700.00 1 day ago Performance Marketing Manager II, Strategy & Planning
San Francisco, CA $157,000.00-$174,000.00 1 month ago San Mateo, CA $149,600.00-$215,050.00 2 weeks ago Creative & Performance Marketing Manager
San Francisco, CA $103,680.00-$144,000.00 2 weeks ago Performance Marketing Manager, Paid Search
San Francisco, CA $115,000.00-$130,000.00 2 weeks ago San Francisco Bay Area $101,200.00-$174,100.00 2 weeks ago San Francisco, CA $140,000.00-$165,000.00 4 days ago Director, Performance Marketing (Head of Performance Media)
Performance Marketing Manager, Growth and Business Operations
San Francisco, CA $105,300.00-$152,750.00 2 days ago Sr. Director of Product, Performance & Reliability- Slack
San Francisco, CA $135,000.00-$175,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr